New AOC 144Hz

[thefogo]

My new AOC G2460P 144Hz monitor just arrived and it has a black dot on the centre left of the screen and a larger black dot on the right of the screen The one on the right is especially noticable. Are these dead pixels and if so is there a way to fix them?
Cheers.

 

[Lartyconshayo]

fix no. Check RMA policy on pixels.

 

[R3X]

No real fix for dead pixels really. Depending on the size and how many dead pixels is what counts here so as suggested above check the policy or contact point of sale for advice.

just googled it here:

http://www.aocmonitorap.com/root/fi...ality_Standards_and_Pixel_Policy_ANZ_0413.pdf

 

[thefogo]

Oh
There seems to be one on it's own then a cluster of them to the right, as the one on the right is much larger.
Would I be able to return this under DSR?

 

[BarKeep]

DSR?

 

[stulid]

Check your email please op.

 

[Bailey]

Hi there thefogo,

Do you have your order number and I can get an RMA in motion for it to be replaced with a new one

Thanks

Bailey

 

[thefogo]

I've sent it

 

[Bailey]

Thanks mate

Please post this into the customer service technical support forum and then I can continue correspondence there with you.

Cheers

Bailey