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New build has terrible graphical performance

Presumably that is 40ºC at idle? What temps do you get while running 3dMark/Furmark?
Throttling is when the CPU drops speed due to overheating, in order to prevent damage.
Try CoreTemp if RealTemp dosn't work.

On the RAM page, the max speed is 667, but the XMP is 800?

Also, have you run MemTest?

Edit: On PCIE frequencies, try setting to 101.
 
Run GPU-z and see what speed your PCI-E slot is running at. After that, I'd be tempted to try the card in another PC and theirs in yours. Can't see why your CPU is not supported with realtemp. Maybe try a proper CPU benchmark like cinebench? I'm just thinking that if you find a problem with a CPU-only benchmark then you can take your focus away from your graphics card.
 
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As Mame said, you need to run a CPU-only test, and see if you get decent scores in that.

It is rather strange though.

What I was saying earlier about the fans was if there is no fan plugged into the CPU-fan socket (but you've plugged it into another fan header instead) it might go into some kind of fail-safe mode unless you specify it to ignore the CPU fan speed.
 
Ok, so I installed GPU-Z and Coretemp and took some readings while in idle and also during stress testing.

I also installed CineBench and have some results from that too. The below GPU result from CineBench was by far the best score I could get. It was odd because I ran the GPU test about 5 times, 3 times I was getting between 10 and 16 fps, but then I had two results in a row of 25-30 fps. I seem to get this same fluctuation in games too.

Another thing I tried was putting my old 8800GTX in and trying that. It produced the exact same problem as the 5850. Windows 7 only installed the Microsoft stock 8800GTX driver(dirty, I know) plus I didn't remove the ATI Catalyst drivers, but this should be enough to tell that it probably isn't the graphics card, although thats not 100% I guess.

Another reason I'm starting to think its not the gfx card is in games the sound is also affected. In Dragon Age I noticed parts of the voice overs were repeated and distorted. They seemed to happen in sync with lagging/choppiness of the framerate.

I also tried MemTest and that came back with no errors and passed no probs. So I guess we can rule out memory.

A couple of posts said check the PCIE frequency but I can't seem to find it in the BIOS, let alone change it. I guess we can't rule out gfx card until this is confirmed?

GPU-Z in idle:
38269076.jpg

42373022.jpg


GPU-Z under stress:
42726629.jpg


CoreTemp idle:
78805001.jpg


CineBench during the GPU test:
22828661.jpg


CineBench during the CPU test:
51759841.jpg
 
your gpu score seems a little low i just ran the same test altho my cpu is overclocked to 3.8Ghz i got

4.44 points on cpu
63.41 FPS Open GL

i think a score of 2.9 on cpu seems about right for stock 965BE

I'm thinking along the lines of your motherboard might be faulty or have faulty pci-e lanes.

Where abouts you from wondering if anyone or anywhere local can help you out?
 
ok list of things to check

your power supply preferebly with a multi meter to check the 6 pin and 8 pin power and make sure they are ok

try all pci-e lanes

try another card

try installing CAT 10.2 drivers or 10.4b

try a fresh install of windows 7 install only the catalyst control centre and driver then try and bench the card if it works ok then install the chipset driver and bench again to see if the score drops dramatically.

It could be a mobo,psu or driver problem and diagnosing it is going to be pretty tough work. I would start at the PSU tho.



Cpu does seem fine as all core were running at 100% only thing i noticed is that the voltage looks low at 1.325 but it could be a good chip as most 955/965 chips have a stock vid of 1.4
When you do a graphics test do you know what percent of the GPU it's using most of the time they will be at 99% load while benchmarking you can check this with msi afterburner,
 
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You mentioned sound issues.

Try uninstalling your soundcard drivers. Leave them unistalled. Re-run dragon age with sound off.

See if you have the same performance issues.

Certainly seems like your GPU is running correctly.

Try installing afterburner - this will tell you your GPU usage in % when games are running and you can check the graph afterwards to see if it is fairly constant.

Certainly seems like the GPU is working okay but something else is definitely not.
 
actually looking at the cinebench scores list online 2.9 seems pretty low compared to other 965's which get around 3.8


i would be tempted to up the cpu voltage to 1.375 to see if that makes any difference i'm wondering if it's throttling due to insufficient power
 
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Just noticed that during the open gl test your screenshot shows your GPU at 25% load i just did the same test and mine was at 52% and that also with a 5850

run the whole test again and see what the GPU load is after about 5-10 seconds
 
I've got a samsung 22" monitor. Running at max res which is 1650x1050(or whatever the exact number is).

I just been watching the GPU load while playing dragon age. It hovers around 30% so it isn't under much stress.

I'm currently reinstalling windows again. But I've got my 8800gtx installed which will get picked up by win7 automatically. I'm not going to install anything, no other drivers or chipset and then run a bench test.

Btw: I haven't been doing any windows updates at all, this wouldn't affect anything would it?
 
Should'nt do i would personally disconnect internet from system before re-installing windows i always do that

install only your own drivers that way windows can't mess anything up by putting stupid drivers in your system you don't need
 
Ok, so I just finished yet another clean Windows 7 install. As mentioned this time I've started with my faithful old 8800GTX installed instead of the 5850.

Once Windows had started up for the first time I installed no drivers or any software of any kind. Windows had installed its own driver for the 8800. Looking in Device Manager there were 3 things not installed. The USB controller, Ethernet adapter and an unknown device.

So first thing I want to do is run a benchmark, so I install 3DMark05, from a USB drive as not connected to Internet yet. First time I run 3DMark its fine! getting some nice high fps. Everything is much smoother than before and no dips in performance. So everything seems fine at this stage and more like the performance I'd expect.

Next I decide to try a game. Install Dragon Age and when finished run it in default settings but in windowed mode. The game starts out fine. Loads quickly, cut-scenes at the start run perfectly and the sound is also fine. However, after a couple of minutes all of a sudden it gets choppy and laggy again. Huge dips in framerate and sound is choppy again too.

So I quit out and start up 3DMark05 again. Just like it was before I rebuilt :( back to single figure framerate and it dips up and down. Also, each test takes ages to load compared to when I ran it first time. Was about 2 seconds to load the first test, now its about 30 secs.

So what now? :confused:
 
Could AMD's Cool'n'Quiet be throttling down the cpu ? Is it overheating ?

I'd leave the pc off for 30mins to let it cool down.Keep coretemp open then run dragons age in windowed mode and watch the cpu temps.

If its not the cpu then the board could be faulty. Maybe the chipset is overheating as its passively cooled...
 
so that rules out the 5850 if the problem is still there

do you have any different sticks of ram to try have you run memtest ?

also i would try remounting the cpu cooler in case of bad contact also check the northbridge cooler
 
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