All,
Just after a bit of advice in regards to my home that I purchase 6 months ago. It was a show home which was perfect for me - everything in and I was coming from rented. Look around, was fine. Few things pointed out sales person said yeah we'll sort that. Came to signing the contacts and saw on the contract it was "sold as seen", to which I queried and was told that it only applied to things that specifically come as part of the show home such as the sofa / furniture etc. Now not trusting a sales person, I said ok lets scribble that onto the contract which we did.
Moved in, shown around again. Told I've got two weeks to go around to do the snagging. Did that, found numerous issues to which the customer care person said no worries - would be sorted (in person and email). Some were fixed. Customer care person left. Replacement emailed the list - yeah no worries will be sorted. Then silence. Emailed customer care head office and have been told that its a show home so sold as seen and that applies to everything? You what?
So this is dragging on a bit and I want to know what options I've got. Ideally I just want to shift the responsibility onto someone else; is there like a no win no fee solicitor who would take this on? I need to dig my copy of the contract out to double check exactly what was scribbled on - but I do have numerous emails confirming the issues would be corrected.
Cheers in advance!
Just after a bit of advice in regards to my home that I purchase 6 months ago. It was a show home which was perfect for me - everything in and I was coming from rented. Look around, was fine. Few things pointed out sales person said yeah we'll sort that. Came to signing the contacts and saw on the contract it was "sold as seen", to which I queried and was told that it only applied to things that specifically come as part of the show home such as the sofa / furniture etc. Now not trusting a sales person, I said ok lets scribble that onto the contract which we did.
Moved in, shown around again. Told I've got two weeks to go around to do the snagging. Did that, found numerous issues to which the customer care person said no worries - would be sorted (in person and email). Some were fixed. Customer care person left. Replacement emailed the list - yeah no worries will be sorted. Then silence. Emailed customer care head office and have been told that its a show home so sold as seen and that applies to everything? You what?
So this is dragging on a bit and I want to know what options I've got. Ideally I just want to shift the responsibility onto someone else; is there like a no win no fee solicitor who would take this on? I need to dig my copy of the contract out to double check exactly what was scribbled on - but I do have numerous emails confirming the issues would be corrected.
Cheers in advance!