NEW BUILD PROBLEMS: Incompatible or faulty components?...

T-800

T-800

T-800

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Built this rig two days ago -- using the 850w PSU from my previous machine (which was working fine the day before) -- but whenever I switch it on, it'll power off after about two seconds, then power on again, and repeat indefinitely, until I switch off the PSU at the back.

Here are the specs:

Gigabyte X99-Gaming 5P Intel X99 (Socket 2011) DDR4 EATX Motherboard...

https://www.overclockers.co.uk/giga...ket-2011-ddr4-eatx-motherboard-mb-515-gi.html

Intel i7-5820K 3.30GHz (Haswell-E) Socket LGA2011-V3 Processor...

https://www.overclockers.co.uk/inte...rocessor-retail-bx80648i75820k-cp-546-in.html

Panram Ninja-V 32GB (2x16GB) DDR4 PC4-25600C16 3200MHz Dual Channel Kit…

https://www.overclockers.co.uk/panr...l-kit-black-pud43200c1616g2njk-my-010-pr.html

Is everything here compatible with each other?

I did wonder about the RAM, as it says "CPU Compatibility: Intel Skylake (LGA 1151)" and "Chipset: Intel Z170", but spoke with someone on the Sales team at Overclockers before ordering, who assured me that it would be fine with any X99 (Socket 2011) board. In case it is something to do with the PSU -- which is a good 10 years old now -- I've ordered a Corsair HX850i.

Any ideas?
 
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Check that the two memory sticks are in the correct position for Dual Channel, in what is really a Quad Channel motherboard. The manual should indicate which slots are for Dual.

Is the RAM running at XMP settings? i.e. 3200MHz or default 2133MHz?

Are you using a video card with it?
 
Danny75 said:
Check that the two memory sticks are in the correct position for Dual Channel, in what is really a Quad Channel motherboard. The manual should indicate which slots are for Dual.
Click to expand...

I can confirm that I've installed the DIMMs into the correct slots for Dual Channel configuration, as per the manual.

Danny75 said:
Is the RAM running at XMP settings? i.e. 3200MHz or default 2133MHz?
Click to expand...

At the risk of asking a stupid question; how would I find out what speed the RAM is running at? Unfortunately, the rig doesn't power on long enough to get to the POST screen...

Danny75 said:
Are you using a video card with it?
Click to expand...

I'm using an nVidia 590 GTX. I've tried switching the PC on with and without the GFX card plugged in, and it behaves the same way.
 
T-800 said:
At the risk of asking a stupid question; how would I find out what speed the RAM is running at? Unfortunately, the rig doesn't power on long enough to get to the POST screen...
Click to expand...

Thanks for confirming - if it has never POSTed at all then it'll be running at default 2133MHz, so the frequency won't be an issue.

Tried just one stick?

Re-seating CPU and checking for any bent pins might be worth a try too.



T-800 said:
I'm using an nVidia 590 GTX. I've tried switching the PC on with and without the GFX card plugged in, and it behaves the same way.
Click to expand...

Cool. As that CPU doesn't have integrated graphics, I wonder if it's interesting that it behaves the same way with or without. Not necessarily, just thinking out loud. I mean, you won't get POST without a GPU but maybe the symptoms should be different?

Also - clear CMOS if you haven't done so already.

Other things to try... build out of case in case something is shorting it inside it.
 
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Specification:-
- CPU Compatibility: Intel Skylake (LGA 1151)
- Chipset: Intel Z170
Click to expand...

Could a bios update help?

Q-Flash Plus
GIGABYTE Q-Flash Plus allows users to update to the latest BIOS using a thumb drive without the CPU or memory needing to be installed.
Do you have the latest CPU supported by your GIGABYTE motherboard but do not have the latest BIOS installed yet? This is no longer a problem with the new Q-Flash Plus feature. By simply downloading the latest BIOS and renaming it on a USB thumb drive, and plugging it into the dedicated port, you can now flash the BIOS automatically without the need to press any buttons or even the need of onboard memory or CPU. Utilizing the ITE EC 8951E controller, GIGABYTE X99 motherboard BIOS can be updated even if your system is unable to boot. An LED next to the EC controller will notify you once the procedure is complete and you are ready to boot your system normally.
Click to expand...

Unsure if you will need a GPU for this.

EDIT

Just had a look and there is a bios version F2f.

Beta BIOS
Support 16GB DDR4 memory module
Improve HDD compatibility
 
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What model/spec PSU? Also cross check everything is plugged in tight & securely.

You could also try building the system outside the case with just the bare essential e.g. CPU, GFX, 1 RAM stick, 1 HDD, etc
 
Danny75 said:
Tried just one stick?
Click to expand...

Yup. No difference.

Danny75 said:
Re-seating CPU and checking for any bent pins might be worth a try too.
Click to expand...

Done this, too. No cigar.

Danny75 said:
Cool. As that CPU doesn't have integrated graphics, I wonder if it's interesting that it behaves the same way with or without. Not necessarily, just thinking out loud. I mean, you won't get POST without a GPU but maybe the symptoms should be different?
Click to expand...

Symptoms were the same with or without the GPU.

Danny75 said:
Also - clear CMOS if you haven't done so already.
Click to expand...

Did this by removing the battery for a few minutes, as there was no "CLR CMOS" button, like on my old motherboard. Again, same ol', same ol'.

Danny75 said:
Other things to try... build out of case in case something is shorting it inside it.
Click to expand...

Haven't done this yet, but am starting to wonder if there's any point, and perhaps I should just RMA the lot back to Overlockers?

hp7909 said:
What model/spec PSU? Also cross check everything is plugged in tight & securely.
Click to expand...

My old PSU is a Turbo-Cool 850 SSI. The new Corsair HX850i hasn't make a difference.
 
I don't know if it's worth mentioning, but when I switch on the PSU -- but not the PC -- the tiny "FBIOS LED" on the motherboard blinks on, then goes off, and stays off. Should it stay on, or is it behaving correctly? If it should stay on, would this suggest the motherboard isn't receiving power correctly?
 
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lee32uk said:
As mentioned above, update the BIOS to F2f version and it should then support 16GB Sticks.

http://www.gigabyte.com/webpage/20/images/utiltiy_qflash_uefi.pdf

http://www.gigabyte.com/products/product-page.aspx?pid=5281#bios
Click to expand...

Spoken to the guys at Overclockers. They've also said I'll need to update the BIOS, as the motherboard won't accept 16GB DIMMs without the update. Only problem is, I won't be able to perform the update without at least one DIMM of 4GB DDR4 RAM, as the system won't stay on. So, I've placed my order, and will hopefully be able to resolve this next week.
 
T-800 said:
Spoken to the guys at Overclockers. They've also said I'll need to update the BIOS, as the motherboard won't accept 16GB DIMMs without the update. Only problem is, I won't be able to perform the update without at least one DIMM of 4GB DDR4 RAM, as the system won't stay on. So, I've placed my order, and will hopefully be able to resolve this next week.
Click to expand...

Is there any reason you want 16GB sticks ? I would just go with a 4 x 8GB Kit then you get Quad channel rather than Dual.

Also you don't need mega fast Ram. A 2400MHz kit will perform just as good.

My basket at Overclockers UK:

Total: £528.67
(includes shipping: £8.70)
​


​
 
lee32uk said:
Is there any reason you want 16GB sticks ? I would just go with a 4 x 8GB Kit then you get Quad channel rather than Dual.

Also you don't need mega fast Ram. A 2400MHz kit will perform just as good.
Click to expand...

Apparently, the Gigabyte X99-Gaming 5P motherboard supports up to 128GB of RAM (8x DIMM slots total), which I was hoping to take advantage of, as I do a lot of motion picture / visual effects work, which can be pretty RAM intensive.
 
T-800 said:
Apparently, the Gigabyte X99-Gaming 5P motherboard supports up to 128GB of RAM (8x DIMM slots total), which I was hoping to take advantage of, as I do a lot of motion picture / visual effects work, which can be pretty RAM intensive.
Click to expand...

Well in that case carry on :)
 
lee32uk said:
Well in that case carry on :)
Click to expand...

Why, thank you, dear Sir. :)

But of a nubbin question, but should I install this Corsair PSU with its fan pointing up, or down? I have it mounted at the bottom of my case, and a metal bracket is supposed to secure it in place, but not sure if that should be obstructing the fan or not...
 
T-800 said:
Only problem is, I won't be able to perform the update without at least one DIMM of 4GB DDR4 RAM, as the system won't stay on.
Click to expand...

Q-Flash Plus
GIGABYTE Q-Flash Plus allows users to update to the latest BIOS using a thumb drive without the CPU or memory needing to be installed.
Do you have the latest CPU supported by your GIGABYTE motherboard but do not have the latest BIOS installed yet? This is no longer a problem with the new Q-Flash Plus feature. By simply downloading the latest BIOS and renaming it on a USB thumb drive, and plugging it into the dedicated port, you can now flash the BIOS automatically without the need to press any buttons or even the need of onboard memory or CPU. Utilizing the ITE EC 8951E controller, GIGABYTE X99 motherboard BIOS can be updated even if your system is unable to boot. An LED next to the EC controller will notify you once the procedure is complete and you are ready to boot your system normally.
Click to expand...

Strange. It should work.
 
T-800 said:
Why, thank you, dear Sir. :)

But of a nubbin question, but should I install this Corsair PSU with its fan pointing up, or down? I have it mounted at the bottom of my case, and a metal bracket is supposed to secure it in place, but not sure if that should be obstructing the fan or not...
Click to expand...

Fan down. Apparently you should have grill at the back of the case for air intake for the psu.
 
Danny091 said:
http://www.gigabytenordic.com/update-bios-using-q-flash-plus-x99-motherboards/

This should help. You might have to remove your CPU / ram / graphics to prevent it from restarting though. As it seems it will update on its own you shouldnt need to press anything / need graphics
Click to expand...

Alright. Because I just copied the X99G5P.F2f file to a FAT32 formatted thumb drive, renamed it to "gigabyte.bin" (is it case sensitive?), plugged it into the BIOS USB port at the back, and it did nothing other than what it's been doing since the get-go. I did have the GPU, CPU and RAM installed, though...
 
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Removed both DIMMs of RAM and the GPU, and it's still switching on, then off, etc. Only thing left in is the CPU and the Noctua D14 cooler.
 
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