new build running terribly

BUDFORCE

BUDFORCE

BUDFORCE

Soldato
Joined
3 May 2012
Posts
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Wetherspoons
Hi guys,

I will keep giving this some thoought but something is up.

Built my new 5800x system today, specs are:

5800x
MSI x570 Tomahawk
64GB Corsair Vengeance LPX 3600mhz
EVGA 1070
Corsair HX850w PSU
Adata 2TB M.2 SSD drive (win boot)
Samsung secondary SSD's (one 1TB the other 250 GB)

Flashed BIOS etc, windows boots.

But.... a short, but also random time after windows boots, my mouse curser will lag, and the screen will shut off, only for a second until it comes back. It does this internmittently maybe 2 - 3 times, untill after the PC has been on a few minutes this stops. If I try and run youtube vid it'll either crash, or run but run laggy, audio stutter and graphical lag. Windows is gernerally a little stuttery at times also.

Tried to play a game, it'll load it up but takes ages to load up textures etc, runs terribly, and progressively gets worse (over about 10 seconds or so) until the game crashes or I turn the game off.

I have tried -

Installed an old set of Nvidia drivers as opposed to latest, no change.
Installed the MSI chipset drivers (did it before and after)
Turned on the XMP profile in the BIOS set to RAM frequency to 3600mhz, and then back off again - no change on either

Temps are fine, HW monitor records nothing going over 60c.

The GPU and power supply are ported from the previous build and have both worked flawlessly for years.

Edit: after more testing I'm getting crashes also, turned RAM frequency back up to 3600hmz and didn't get black screening (at least this boot) but system otherwise very unstable.

Edit: also meant to say the black screening is happening on 2 different monitors with two separate cables, again both worked fine before.

Edit: swapped RAM around, tried each one at a time, same result.
 
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Start as barebones as you can, one stick of ram, just the OS hard drive, replug all your power connectors, reseat cooler, remove USB devices that aren't absolutely critical (mouse & kb). If the system is unstable with the barebones, then the field is at least narrowed to a more finite number of things.
 
mickyflinn said:
Is your bios the latest beta bios if not update or drop down to previous version.
Click to expand...

It is the latest yes.

There are only 2 current versions that'll work. I'll try build it out of the case tomorrow and see what happens. I did also reseat the cooler and CPU just now, disconnected both secondary SSDs also, again no change.

Is it possible for a bad CPU to behave like this? The PC just generally runs really bad but for example Borderlands loaded up 3 times faster than on my previous build, it's just when it loads into game it runs very bad before crashing. Windows is crashing or otherwise being unresponsive at times etc, clearly something very wrong.
 
Partition another drive or a spare, try windows on that (you don't need to activate and validate, you can install it totally free), it's one of several constants, so at least rule that out.
 
chili said:
i take it you have installed all the motherboard drivers and system stuff?
Click to expand...

MSI chipset drivers and audio yea. I didn't do the LAN driver but pretty certain it's not due to lack of that one.

I didn't mess with any bios settings either other than XMP profile which again, on off didn't make much difference.
 
OK made progress (ish).

Re-installed windows, with no internet connection, no drivers, nothing and it seems to work ok, no black screening, obv there isnt much to test, but I run windows solitair and seems stable.

enabled XMP on RAM, botted, again seems fine.

Plugged other SSD's in, again fine, run a video I had saved on one of the drives, again seems fine.

Connected PC to the internet, windows automatically installs some stuff including nvida driver and now I am back to the above issue. I also installed firefox and thats the only thing I have done.

Any ideas? Seems to be some kind of really bad driver issue?

Edit:

Ok, reformatted win again, all runs fine, no internet connection, put chipset and audio drivers on a usb pen, install and fine. Install Nvidia drivers from USB pen and boom, PC running like dog ****.
 
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1 ram stick at a time.
If no difference then swap gpu any old pcie to test with.
If no difference then it's between CPU and mb
 
So i tried installing a really old nvidia driver 387.92 from 2017, I dont get the black screening anymore, the PC is a little more stable, but I tried running a game, borderlands 3 and it run like crap, glitchiy and laggy on load up, then once in game the textures take ages to load and the game runs like crap.

Also the PC is still slightly unstable outside of a game, its hard to explain, the mouse will stutter etc.

EDIT: This driver according to nvidia forums anyway is stable for a 1070
 
OK more testing.

Put GPU in second PCI-E slot on motherboard, loaded up borderlands 3 and it was running at 100 FPS.

Switch in back to PCI-E slot 1 and game is running awful like 15 FPS.

What is causing this? I know CPU does control the PCI-e lanes, or maybe a bad connection on the motherboard for PCI-E 1 slot?

EDIT: You know I think I might know what it is (maybe......) when I plug the GPU into PCI-E slot 2 a get a very affirmative click when the little tab clicks in place.

However in PCI-E slot 1, I dont get that click, althouh its in the slot, I cannot push the card any further into the slot becuase the end/back of the card is up against the SATA connections on the motherboard. I reckon it literally might be that. I'll do more testing.
 
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Could be a faulty slot or the motherboard , i would try and change the pcie4 to pcie3 in the bios if available and see if it works in top slot.
 
mickyflinn said:
Could be a faulty slot or the motherboard , i would try and change the pcie4 to pcie3 in the bios if available and see if it works in top slot.
Click to expand...

I did check that, it's set to auto, so it should just default to whatever. And the same setting it on for both slots. Its a good shout though a mate I have been talking to also suggested this, so thank you for the suggestion.

So I have been running the PC with graphics card in slot 2 for a good 10-15 minutes and seems 100% stable, game seemed to run ok. I will do more testing.

I literally reckon its just the shape of the GPU and motherboard that it wont seat correctly.

Of course there is a possibility there is a bad PCI-E slot which is the motherboard, or CPU problem as that controls PCI-E lanes but honestly I think it is just a seating issue, I physcally cant push the GPU any further in slot 1 as it's being blocked by the SATA ports on the mortherboard where as slot 2 is below those.
 
Tried setting the RAM to 1.4v dont notice any difference, I will leave it set at that though if you think it will help.

As an update, with the GPU in slot 2. I updated to the latest Nvidia graphic/audio drivers and I have been running the PC and it seems varly stable, running PUBG for about an hour, I do notice some audio artifacting though. Getting an average of 72FPS but considering I didnt change the GPU that was about what I was getting previously, it does feel a little smoother in heavy action, as I would expect. Thats 1440p/med settings.

I am not 100% convinced it is running perfectly though, I am a much happier than yesterday afternoon, but obv bit wierd I am having to put the GPU in slot 2 and the audio artifacting although not frequent, is all hanging over my head a bit. Ill keep testing going forward but at least I have a usuable PC.
 
BUDFORCE said:
However in PCI-E slot 1, I dont get that click, althouh its in the slot, I cannot push the card any further into the slot becuase the end/back of the card is up against the SATA connections on the motherboard. I reckon it literally might be that. I'll do more testing.
Click to expand...

Just googled this issue and only found this on reddit, you are not the only one it is happening to.

https://www.reddit.com/r/MSI_Gaming/comments/jw4ec4/msi_x570_tomahawk_sata_ports_interfering_with/

Wonder if it is slotting in at a angle the contacts on the GPU are touching the wrong contacts on the motherboard, even slightly?

Also if this was the case, would it have damaged the GPU or the motherboard?
 
freddie64 said:
Just googled this issue and only found this on reddit, you are not the only one it is happening to.

https://www.reddit.com/r/MSI_Gaming/comments/jw4ec4/msi_x570_tomahawk_sata_ports_interfering_with/

Wonder if it is slotting in at a angle the contacts on the GPU are touching the wrong contacts on the motherboard, even slightly?

Also if this was the case, would it have damaged the GPU or the motherboard?
Click to expand...

Hopefully caused no secondary damage but yes as that guy posted it's the sata ports. I guess there are not that many reports of it as the board possibly isnt that common being new, plus even less common for someone putting a 2016 graphics card in a late 2020 motherboard. I bet it is that though, just not seating quite properly in slot 1, enough to make it work, but only just and not very well. As I said, in slot 2 I got a very positive "click" with the clip, but not slot 1, pushed it as far as I could but butted up against the sata ports.

As users are posting there though, people are having no clearance issues with 3080's, which is good news as the next step will be to upgrade the GPU, although I hadnt planned that for a few months though, and added the pretty dire stock situation that doesnt look like its easing up any time soon.

Other positive news, I just fired up spotify and seems to work perfectly no sound artifacts, run Kerbal Space program and that ran REALLY well, almost solid 144 fps at 1440p very smooth no sound issues at all. Leads me to believe (fingers crossed) there isn't any hardware issue now, just driver bits maybe with that sound artifcating in PUBG, I'll obviously do more testing over the coming weeks and do more digging on that.

Also people posting their 5800x's being really hot, with an NZXT 360mm rad mine is idling mid 30's, I will leave HW monitor on more over the coming weeks but I have a custom RGB curve linked to CPU temp setup on the cooler which is like a PH scale (dark blue thorugh to dark red) in line with CPU temp, and ive only seen it go yellow so far and not for very long at all either, which I set at beween 70-80c
 
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