New build trouble, please help!

number1chef · 20 Apr 2011 at 20:15

Hi all, 2nd post here, first was about my build. Got the package this morning, it consists of quad core 965 amd, radeon hd 5850, g skill ripjawsx 8gb ram ddr3, corsair build 600w psu, asrock m3a770de amd motherboard and a hitachi deskstar 1tb stat hdd.

Ive assembled the rig and it seems to boot up just fine, but I lose picture about 30 seconds into whatever im doing. If im looking through the bios i lose picture and my screen goes to standby after about 30 seconds, same deal if im booting up the windows 7 installation cd.

This leads me to believe it is something to do with the graphics card, its definitely in the right pci-e slot as ive tripled checked it, and ive tried the other slot also. The card continues to run fine i think(the fan is running) but I lose picture!?

Anyone ever hear of anything like this? Is it likely Ive got a faulty card on my hands?

number1chef · 20 Apr 2011 at 20:37

Thanks for the quick reply, yea those two are plugged in, a friend of mine just asked me the same thing

Ive pluged them in a bunch of times to be sure, theyre fine

number1chef · 20 Apr 2011 at 20:48

A friends just told me that I havent put any thermal paste between the processor and the heatsink, and that the processor could be overheating too fast and causing it, does this seem likely to be the problem?

number1chef · 20 Apr 2011 at 21:13

I dont think there is integrated graphics since i dont see any vga slot or video slots

and yea I used the fan/sink that came with the processor. Thanks for all the replies and help, really appreciate it!!

number1chef · 21 Apr 2011 at 14:23

Hey guys sorry for late response, went to sleep on it

Yea im gonna pop my graphics card into my brothers pc later today when he gets home, and I think ill try jonnys idea too and test the rig out with a different screen. I might also put his graphics card into my rig and see how that works out for me. Thanks for all the replies and suggestions, will update when I have news!!!

number1chef · 21 Apr 2011 at 14:29

Oh and yea after inspecting the processor the paste had been pre applied!!

number1chef · 22 Apr 2011 at 13:41

Just an update incase anyone was wondering, tested the graphics card, ram and power supply on my brothers computer and theyre all good so its likely a motherboard thing, im exchanging emails with overclockers technical support now, once the problem is resolved ill post what was going on!

number1chef · 27 Apr 2011 at 18:02

Well im writing this message on the new pc, thanks so much for everyones help! Incase some poor guy stumbles across the same problem and cant figure it out the solution was the ati catalyst driver disk, I had to use another graphics card to actually get through the installation of drivers but once it was installed there was no problems!

So basically i used another graphics card to get windows going, put in the disk, kept clicking next, and it was fine when it had finished. Thanks for all your help again, ill be coming back when i have a little more experience to try to help others!!