New build won't boot, help needed

No, he means the 8-pin power connector that goes to the top of the motherboard.



Not sure - how are they connected?

For power they're all connected to a single SATA cable from the PSU (SATA cable issue?!). I have a pwm controller which came with the case, plus a commander pro hub which can with the aio and its 3 fans. I can't understand why the fans don't even spin.
 
yep sorry. I just checked the manual and they are labelled ATX_12V_1 and ATX_12V_2.

I have it plugged in to no. 1
Could add an extra cable to the other connector if possible to rule things out some mother boards can be funny.

I'm thinking its either a short, faulty psu or motherboard I still would take the motherboard out of the case and do a minimal build.
 
For power they're all connected to a single SATA cable from the PSU (SATA cable issue?!). I have a pwm controller which came with the case, plus a commander pro hub which can with the aio and its 3 fans. I can't understand why the fans don't even spin.

Could be the SATA cable, but it could also be the PSU isn't powering up - possibly because the motherboard isn't telling it to; but there's a bunch of reasons that might happen.

I'm thinking its either a short, faulty psu or motherboard I still would take the motherboard out of the case and do a minimal build.

Yes, this.
 
Sorry if nooby question but why take the mobo out of the case?

By minimal build I guess you mean just mobo, CPU, no fans apart from aio fans? . Disconnect the front panel headers too?

Also how common is a faulty mobo? My gut is telling me it's that (PSU is a known good component) but the mobo is brand new. The fact that even the fans aren't getting power and swapping out the pwm cables didn't even change anything is making me think the mobo is just defective. If the aio was defective (it's also new) I guess the other fans would still show some life and the pc would at least try to boot and then shut down?
 
Btw I googled about the warning symbol on the aio lcd but could only find peeps who saw this using icue so seems theirs was a software problem. I guess it's a generic indication of an error.
 
One more thing I should add. It's just occurred to me that the mobo RGB and aio symbol you can see in the picture both turn on by me simply plugging the PSU into the wall - this is before I've even pressed the power button on the case (doing that gives me the "beep"). How the heck is the PSU supplying power without me even powering on via the case button?!

/Edit nevermind I think it's an Asus thing, red herring.
 
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To rule out any short.

A lot of people build a minimal pc before putting into a case to check it works.

Ah ok yeah that makes sense. Should I rest it on a piece of cardboard? I think I'll try this tomorrow and then go from there.

Big thanks for all the replies and help so far.
 
Ah ok yeah that makes sense. Should I rest it on a piece of cardboard? I think I'll try this tomorrow and then go from there.

Big thanks for all the replies and help so far.
Yes or a wooden table/board but don't pit it on the anything conductive . You will have to jump the power on connector on the motherboard once all parts have been connected.

Minimal parts build.
 
Yes or a wooden table/board but don't pit it on the anything conductive . You will have to jump the power on connector on the motherboard once all parts have been connected.

Minimal parts build.
Ok thanks. I've watched a few vids; gonna jump it with a screw driver. Pain in the back side this but positive is I'm learning something new.
 
Ok thanks. I've watched a few vids; gonna jump it with a screw driver. Pain in the back side this but positive is I'm learning something new.
If no luck then you need to test the psu you can do this with the paperclip test. Most psu fans don't run until a certain load so you would need to attach a fan to one of the psu connectors.

What psu do you have ?

 
If no luck then you need to test the psu you can do this with the paperclip test. Most psu fans don't run until a certain load so you would need to attach a fan to one of the psu connectors.

What psu do you have ?


I won't rule the PSU out but I'm least suspicious of it as it was working perfectly in my previous build which I've just taken it from. It's a Silverstone 850w 80+ platinum.

Been doing some more reading and a couple of posts on the Asus forums mention no q-leds on the motherboard usually means either PSU or motherboard is to blame.
 
I won't rule the PSU out but I'm least suspicious of it as it was working perfectly in my previous build which I've just taken it from. It's a Silverstone 850w 80+ platinum.

Been doing some more reading and a couple of posts on the Asus forums mention no q-leds on the motherboard usually means either PSU or motherboard is to blame.
No, you misunderstood.

He’s not saying it’s a Psu, he’s saying remove as many variables from the situation to determine what the fault is.

I agree. Put the motherboard on a box and try boot without the chassis or anything touching it.

It might be that the motherboard is shorting on the chassis, hence why it’s giving a motherboard like issue.
 
Finally got round to testing the motherboard outside the case today, unfortunately got the exact same issue so I've ordered a replacement. Thanks all for your help and advice
 
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