new i3770 k kaput!!

ALXAndy · 29 Dec 2013 at 23:51

drovers37 said:
If I don't get any joy with their customer service, I suppose I would have to wait the 30 days(I have an invoice from the company I bought it from). Was going to sell the i5, luckily I've still got it to see me by. The service is only$25, I would have taken it if I'd have known that in the first place.

You do realise that taking out an insurance policy and then claiming for an item you damaged yourself before you took out the policy is fraud, yes?

If I were the mods of OCUK I would do something here. What's going on here is far from honest. In fact, you've got people encouraging open fraud. :confused:

Drangueos · 30 Dec 2013 at 01:35

ALXAndy said:
You do realise that taking out an insurance policy and then claiming for an item you damaged yourself before you took out the policy is fraud, yes?

If I were the mods of OCUK I would do something here. What's going on here is far from honest. In fact, you've got people encouraging open fraud.

OP already said that he contacted Intel and is waiting for an answer, I don't know if you need to buy the plan and use after or you can buy any day on the 1st year of ownership, I didn't read the Terms & Conditions. Did you?

Sometimes big companies will advise you to do that, an example: I broke a fan blade on a Corsair AF140, I contacted Corsair too see if I could buy only plastic fan with all blades, they told me that I could RMA the fan and get it replaced.

Drangueos · 30 Dec 2013 at 01:50

INTEL said:
Your Performance Tuning Protection Plan is effective 30 days after the Plan purchase date. The Plan will cover the processor running out of specifications for the remainder of the standard 3 year warranty.

Ok now I did read, but Intel still can get back to him saying that will be ok to replace the CPU if he buys the plan now.

Also before saying that people are encouraging open fraud, you need to be sure that MAYBE they have the wrong information.

breadturbo · 30 Dec 2013 at 02:27

Id just return it to the ebay seller as doa tbh, he will send it back to intel.

almighty15 · 30 Dec 2013 at 06:21

If you bought the CPU as a 'Buy it now' then you have full consumer rights to send it back like you would in any shop.

If it was an auction you'll have to try your luck through paypal.

FuF · 30 Dec 2013 at 07:11

breadturbo said:
Id just return it to the ebay seller as doa tbh, he will send it back to intel.

Don't you just love consumer rights. The customer messes up and the seller still should foot the bill.
I understand mistakes will happen, but I don't see why someone else should pay for it.

Marine-RX179 · 30 Dec 2013 at 08:08

breadturbo said:
Id just return it to the ebay seller as doa tbh, he will send it back to intel.

It's because of people with thinkings like this I don't sell electronic goods/hardware on the bay...

I would hate to waste my time and go through the hassle of sorting out a CPU rma for someone who bought my working CPU and killed it himself.

Some people nowadays are so self-centered and it's always "me me me me me", and wouldn't stop to think of others for even a second.

Steveocee · 30 Dec 2013 at 09:17

If you put 1.9 through it then it's a moral decision on your part.

You said it was working fine until you moved the voltages around and then it cabbaged so it shouldn't be something the seller should deal with however only you can decide if it's worth the chance of returning it as DOA.

drovers37 · 30 Dec 2013 at 09:40

Update, I spoke to Intel customer services this morning,they are happy to replace the cpu but he can't do anything till after 30 days. He suggested contacting the seller for him to exchange in the meantime, not sure I would get much joy there though as seems to have some bad feedback on returns. At least I've got my i5 still too keep me going.

ALXAndy · 30 Dec 2013 at 11:29

Drangueos said:
OP already said that he contacted Intel and is waiting for an answer, I don't know if you need to buy the plan and use after or you can buy any day on the 1st year of ownership, I didn't read the Terms & Conditions. Did you?

Sometimes big companies will advise you to do that, an example: I broke a fan blade on a Corsair AF140, I contacted Corsair too see if I could buy only plastic fan with all blades, they told me that I could RMA the fan and get it replaced.

LOL. I can safely tell you that if you buy a CPU, shove 1.9v through it killing it stone dead THEN take out a policy on it and claim on that policy you are committing fraud, no ifs ands or buts.

Bottom line? I, you, OP all know what the deal is here. He screwed up and now he's trying to commit insurance fraud. It's as simple as that.

Man up, accept you messed up and buy another one.

ALXAndy · 30 Dec 2013 at 11:31

Steveocee said:
If you put 1.9 through it then it's a moral decision on your part.

You said it was working fine until you moved the voltages around and then it cabbaged so it shouldn't be something the seller should deal with however only you can decide if it's worth the chance of returning it as DOA.

A moral decision whether or not to break the law and commit fraud.

The moral decision part I couldn't care less about. If you're a dishonest douchebag then fine, do whatever. What concerns me more is him openly committing fraud on this forum and it all being here in black and white. At which point OCUK become partly responsible as it's their job to protect themselves.

Hagar · 30 Dec 2013 at 11:55

Should've gone to OCUK, Gibbo states no questions asked on CPU returns.

I concur with Andy though, it is not the sellers responsibility to allow for the buyers mistakes when overclocking a processor unless expressly stated.

MooMoo444 · 30 Dec 2013 at 12:01

Even if he did put 1.9 through it, surely the CPU would just turn itself off once the temp rose (which I'd imagine it would pretty quickly at that voltage)?

Kaktus69 · 30 Dec 2013 at 12:05

Will the Sabertooth even allow you to put 1.9v through a chip without any warnings?

From memory, on a MVG you have to enable "Extreme OV" and disable cpu voltage monitoring to put more than ~1.4 volts through a chip without getting an overvoltage error at POST.

drovers37 · 30 Dec 2013 at 12:17

Easy tiger, no insurance policy was mentioned with the Intel adviser, he said we need to swap it but can't for the first 30 days. My last four cpu's have been Intel, so I'm a loyal customer and I think the customer service I received this morning was excellent

drovers37 · 30 Dec 2013 at 12:48

Kaktus69 said:
Will the Sabertooth even allow you to put 1.9v through a chip without any warnings?

From memory, on a MVG you have to enable "Extreme OV" and disable cpu voltage monitoring to put more than ~1.4 volts through a chip without getting an overvoltage error at POST.

I followed http://rog.asus.com/194232013/overc...-7ghz-core-i7-3770k-on-the-maximus-v-formula/
So not sure if I did. The Intel guy had no problem what so ever, I'm sure it won't dent Intel's profit margins.

almighty15 · 30 Dec 2013 at 12:52

ALXAndy said:
LOL. I can safely tell you that if you buy a CPU, shove 1.9v through it killing it stone dead THEN take out a policy on it and claim on that policy you are committing fraud, no ifs ands or buts.

Bottom line? I, you, OP all know what the deal is here. He screwed up and now he's trying to commit insurance fraud. It's as simple as that.

Man up, accept you messed up and buy another one.

Do you not live in the real world?

And I feel you only have the right to bash him if you have NEVER EVER EVER commited any type of fraud or anything in your whole life.

Which as you're human, you would have at some point.

drovers37 · 30 Dec 2013 at 12:55

MooMoo444 said:
Even if he did put 1.9 through it, surely the CPU would just turn itself off once the temp rose (which I'd imagine it would pretty quickly at that voltage)?

It almost as soon as the bios was saved and re booted it switched off.

drovers37 · 30 Dec 2013 at 13:00

almighty15 said:
Do you not live in the real world?

And I feel you only have the right to bash him if you have NEVER EVER EVER commited any type of fraud or anything in your whole life.

Which as you're human, you would have at some point.

Daft thing is I've not claimed anything on insurance, I spoke to the Intel cs guy, he didn't mention a policy, I didn't mention a policy so I don't understand what some people are spouting on about, the Intel guy never even asked any questions,he just said it needs to be replaced but I can't do within 30 days

Drangueos · 30 Dec 2013 at 13:03

ALXAndy said:
LOL. I can safely tell you that if you buy a CPU, shove 1.9v through it killing it stone dead THEN take out a policy on it and claim on that policy you are committing fraud, no ifs ands or buts.

Bottom line? I, you, OP all know what the deal is here. He screwed up and now he's trying to commit insurance fraud. It's as simple as that.

Man up, accept you messed up and buy another one.

Is that funny for you?

Did you read what I said about what some big companies do? also if you want to go word by word, he never said that he is 100% sure that he did 1.9v, he said MAYBE, because he is not sure.

Bottom line? and if he didn't use 1.9v and the cpu died? does he have to pay for a fault cpu?