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New MSI 1660 Super with Zero Fan Speed error?

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1 Feb 2006
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215
Hi all,
I recently purchased my first GPU for 6 years. In that time I haven't had one. I've been busy working.
however like so many I am stuck at home and decided to try some games. I installed the MSI 1660 Super because I am a big fan of Twin Frozr. Really like the quietness during game play and when out of game.
Had some issues after install in that my PC would BSOD at least once a day. With lots of help I found the issue to be some of the MSI software I installed that comes with the card.
This stopped the BSOD but caused other issues. Main one being transfer speeds between drives.
So I formatted and installed Win 10 again and I'm delighted to say that my PC is now the best its been for a long while.
Played some games last night and the fans spin up on the 1660, but after gaming they stayed on. Pretty sure they are at 100% too.
In game Afterburner confirms that the speed is read as 0% but its pretty much 100%.
Googled this issue and found loads of threads reporting same issue over the last 12 months. Not specific to my card either. But all where NVidia cards not AMD.
Used HWInfo (much better than AIDA64) and this confirms that the GPU Fan is seen as 0% but is clearly thrashing away.
Restart the PC and the fan speed drops to normal, which is basically off when in normal mode. This is the reason I love Twin Frozr, its silent out of game. So is my rig.
Whilst I found loads of posts with the same problem I haven't found a single one with a solution?
This card is brand new and appears to be flawed? Am I right or is there a fix?
Should I have bought AMD?
Please help.
TIA
 
Try using DDU to completely purge your drivers and do a fresh install. It can often solve weird, intermittent behaviour like this.
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Make sure to grab the latest drivers from Nvidia's site too, rather than letting Windows install an outdated one.
https://www.nvidia.co.uk/download/driverResults.aspx/159486/en-uk
Windows 10 will likely try to do that automatically when you reboot after using DDU, so disabling your internet connection until you install the new driver is a good idea (yank the ethernet cable if you have one or disable wifi).
 
It sounds like the BIOS is working and the tools are reporting that, but it's being overridden by software. That's my guess anyway. Do you install bare-bones drivers? Got any monitoring software running? In task manager is the GPU at 0%? I get a bug sometimes where the GPU is stuck at low load if I leave tabs open in Edge, guess it could be some kind of mining malware, but I don't think so.
 
Just create a fan curve in Afterburner, this is what i do. Cant hear it when doing nothing on my PC and the fan speed is at 25% which seems to be the lowest it can be set anyway.
 
Aretak said:
Try using DDU to completely purge your drivers and do a fresh install. It can often solve weird, intermittent behaviour like this.
https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
Make sure to grab the latest drivers from Nvidia's site too, rather than letting Windows install an outdated one.
https://www.nvidia.co.uk/download/driverResults.aspx/159486/en-uk
Windows 10 will likely try to do that automatically when you reboot after using DDU, so disabling your internet connection until you install the new driver is a good idea (yank the ethernet cable if you have one or disable wifi).
Click to expand...

Re-installed Windows and the problem remains. There wasn't really a driver previously as I was relying on the gpu in the CPU (4770K).
 
Tetras said:
It sounds like the BIOS is working and the tools are reporting that, but it's being overridden by software. That's my guess anyway. Do you install bare-bones drivers? Got any monitoring software running? In task manager is the GPU at 0%? I get a bug sometimes where the GPU is stuck at low load if I leave tabs open in Edge, guess it could be some kind of mining malware, but I don't think so.
Click to expand...

Not sure I agree. Afterburner and HWInfo see the GPU at 0% regardless of what it is doing. It is Zero Frozr so as I type this its silent because the fans do not turn unless they need too. Start a game or do some re-encoding and the GPU warms up and the fans kick in at 100%, nothing inbetween. Finish encoding or gaming and the fans won't stop. After several hours yesterday the GPU temp was 29C and the fans were still 100%.
After a restart the fans carried on. Had to shutdown and leave it a while and then restart to get fans to slow down and stop.
Also if I stop Afterburner before gaming the issue still occurs. SO I am now believing that the card is faulty. the sensor for the fan seems borked. The card knows to spin the fans occording to temperature going up, but won't slow them down as the card cools.
 
Uninstall Afterburner. Download GPU-Z, check the fan speed etc is okay, run the inbuilt benchmark on the "?" and monitor what your GPU does as it goes under load then turn off the benchmark and see if it returns to normal.
 
varkanoid said:
Uninstall Afterburner. Download GPU-Z, check the fan speed etc is okay, run the inbuilt benchmark on the "?" and monitor what your GPU does as it goes under load then turn off the benchmark and see if it returns to normal.
Click to expand...

Thanks for that. Did that and GPU temp was 30C before running the benchmark. GPU Fan was 0% and RPM was reported as Zero.
During render temperature rose and above 60C the fans kicked in, as they should for Twin Frozr, at 25% (but RPM still showing Zero when clearly it isnt), tempature cooled quickly and after a while the GPU Fan showed 0% but was still spinning at 25%.
Temps dropped all the way to 30C now and the fans are still going.
 
Looks like a fault with the card. If not happy I would return it. Reason I test with GPU-Z is because its the most simplest of utilities and there are no services or anything like that running. The benchmark is not the most taxing but it displays reasons why overclocks are limited etc in the results.

I have had problems with Afterburner in the past so I dont use it anymore.
 
varkanoid said:
Looks like a fault with the card. If not happy I would return it. Reason I test with GPU-Z is because its the most simplest of utilities and there are no services or anything like that running. The benchmark is not the most taxing but it displays reasons why overclocks are limited etc in the results.

I have had problems with Afterburner in the past so I dont use it anymore.
Click to expand...

UK MSI Support have finally replied asking for some videos to show them what's up. So just done them with GPU Z. Perfect example. Shutdown to silence fans. Start render and fans kick in at 60C which is correct.
Temps drop. Fan % goes from 25% to 0% in GPU Z , temperature continues to fall as fans don't stop. Only way to stop them is to shutdown, wait a while and restart.
Thanks for your help!
Lets see what MSI Support make of it.
 
varkanoid said:
Is it not possible to return it to the etailer if you have just bought it for a replacement ?
Click to expand...

Yes. But before I go down that route I wanted to make sure it is faulty. I have been out of PC Hardware for 6 years, so wasn't sure I was missing something obvious. But it doesn't appear I am. The card does seem to be faulty. Which is a shame.
 
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