Associate
- Joined
- 6 Jan 2013
- Posts
- 25
Hi there, my apologies if this is not the right thread, if it is not let me know and i can re-write it elsewhere.
So anyway, i recieved my overclockers computer this week, and i've had a number of issues, some i've managed to resolve over the past few days, overs not.
After finding the sound card was not screwed in and had come out of the slot, i fitted it and screwed it in, also only the ssd appeared when i clicked on 'my computer', after going onto disk management i found the other hard drive on there, i believe after right clicking it i had to 'create a section' or something, either way i followed the wizard and now that hard drive is showing up.
phew! now too the problems that i can't get my head around.
When i click on 'uninstall a program', the control panel simply crashes every time.
I installed the chrome and firefox software, when i tried to download it through the set up, nothing happened, i had to right click it and 'run as administrator', i was not prompted with anything from just clicking it. Now today it appears i can't not access chrome, i can only get onto internet explorer (64 bit), not the other version.
I downloaded starcraft 2 by first trying to install it from disk, and eventually transferring it from my hard drive. The only way i could get the game to work is by right clicking the game and clicking 'troubleshoot compatibility' then clicking 'try recommended settings' and it then worked in 'xp home edition sp2' though i couldn't access my account, i got onto a friends, but today, i can not get onto starcraft at all.
I also can't open sound files (for example the sample ones), or any videos, it comes up with 'server execution failed' after about 40 seconds
Another thing, when i tried to use the disk that came with the DS PCI 7.1 sound card to install the sound driver nothing happens, i assumed that might be because the 'xonar DS driver / utility cd' was for 32 bit editions of windows, so i went online and found the drivers, yesterday i could access the setup, today nothing. so basically windows really doesn't appear to want me to access any kind of software set up, or run certain games/software, i AM the administrator on the account, all i've done since booting the computer is follow the windows 7 set up (trying a computer name and the cd key)
Now at this point i believe i've had to do a lot more than should be necessary to get this computer up and running and well, i would very much like a solution to this problem if anyone has any ideas, if not, not to worry, i will ring overclockers again and hopefully this will be willing to take the computer back and try and diagnose the problem themselves.
thanks very much
Tony
So anyway, i recieved my overclockers computer this week, and i've had a number of issues, some i've managed to resolve over the past few days, overs not.
After finding the sound card was not screwed in and had come out of the slot, i fitted it and screwed it in, also only the ssd appeared when i clicked on 'my computer', after going onto disk management i found the other hard drive on there, i believe after right clicking it i had to 'create a section' or something, either way i followed the wizard and now that hard drive is showing up.
phew! now too the problems that i can't get my head around.
When i click on 'uninstall a program', the control panel simply crashes every time.
I installed the chrome and firefox software, when i tried to download it through the set up, nothing happened, i had to right click it and 'run as administrator', i was not prompted with anything from just clicking it. Now today it appears i can't not access chrome, i can only get onto internet explorer (64 bit), not the other version.
I downloaded starcraft 2 by first trying to install it from disk, and eventually transferring it from my hard drive. The only way i could get the game to work is by right clicking the game and clicking 'troubleshoot compatibility' then clicking 'try recommended settings' and it then worked in 'xp home edition sp2' though i couldn't access my account, i got onto a friends, but today, i can not get onto starcraft at all.
I also can't open sound files (for example the sample ones), or any videos, it comes up with 'server execution failed' after about 40 seconds
Another thing, when i tried to use the disk that came with the DS PCI 7.1 sound card to install the sound driver nothing happens, i assumed that might be because the 'xonar DS driver / utility cd' was for 32 bit editions of windows, so i went online and found the drivers, yesterday i could access the setup, today nothing. so basically windows really doesn't appear to want me to access any kind of software set up, or run certain games/software, i AM the administrator on the account, all i've done since booting the computer is follow the windows 7 set up (trying a computer name and the cd key)
Now at this point i believe i've had to do a lot more than should be necessary to get this computer up and running and well, i would very much like a solution to this problem if anyone has any ideas, if not, not to worry, i will ring overclockers again and hopefully this will be willing to take the computer back and try and diagnose the problem themselves.
thanks very much
Tony
