** New PC & Console Pre-Orders **

if the pre order price goes up will we charge the customer the difference?


in seriousness, if there is a price drop then I cant see why the customer couldn't have the difference sorted out.
this would need to be done manually due to how our payment system works at the moment. [so essentially the customer would have to contact us]
 
rjkoneill said:
if the pre order price goes up will we charge the customer the difference?
Click to expand...

I don't know, you tell me. I don't work for OcUK. :)


in seriousness, if there is a price drop then I cant see why the customer couldn't have the difference sorted out.
this would need to be done manually due to how our payment system works at the moment. [so essentially the customer would have to contact us]
Click to expand...

Sounds reasonable, most retailers do that afaik as you can cancel your pre-order at any time and if you get a discount for the games you don't stock yet, why should the customer be charged more money for it? It's not like you're going to pay more for the stock you allocated already.
 
I was kidding, chill Winston :p

yeah, essentially repeating what I said. you can get the difference refunded but as I mentioned, you would have to call and request as our system doesn't do it manually at the moment [this is something that could change in future, I have asked the question]

I pre-order games myself and know all of the factors that go into customers considerations when pre-ordering a title.
 
Due to the fact I dont have free shipping yet unless I order something else it doesnt seem logical to order from OC. About £5 better then EA but compared to others its a nono. Also having payment taken straight away is a bit off IMO But if the price drops I will consider it. You also mention geting the courier shipping option is better but if its guaranteed for release day why does it matter? I have done that before with Game but just to have my gamer sent a day later then the people who only had standard.
 
The price for Football Manager is still double what it should be :p

I've bought the last two Football Manager games for less then that and played them on the day of release :(
 
that's the price we get it for unfortunately

I am negotiating pricing heavily to try and get everything a little more competitive.
 
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