New PC Issues!! Need HELP :( :(

korkie

korkie

korkie

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15 May 2012
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33
Hi guys, i just had a new pc built for me and am having a couple of issues which i dont know the cause of.

First of all here are my specs:

CPU: Intel i5 3570k
CPU Cooler: Noctua DH-14
RAM: G Skill F3-14900CL8-4gbXM (16 gb total dual channel, 2x4+2x4)
MB: Asus Sabertooth Z77
SSD: Gforce 120GB GT
GPU:2x EVGA GTX 680 Signature in SLI
Sound: Asus Xonar STX
Case: Thermaltake Level 10 GT
Power: Corsair 1050HX
OS: Win 7(sp1) 64-bit

Issue: Whenever i do heavier processes for a longer time, such as playing games or graphics editing (mainly cryengine 3 and sketchup both combined), after a while my computer freezes, restarts itself and gives 4 (yes 4 exactly) quick beeps. Ive updated all drivers, even did a motherboard bios flash update but still same issue. Ive checked everything is seated properly too. I was recommended to do a gpu bios update but cant figure it out (since i cant get the topology of my nvidia cards).

Also, particularly when im editing in cryengine 3 i hear a small "whining" like noise coming from my pc, when i minimize cryengine it goes away, and when i open it again it starts again, as if the computer is under some strain.

Final thing, and i this might not be a problem at all, but whenever i power off or power on the PC it ends/starts with a click that i assume is coming from the power supply, i've never heard noises like that with previous pcs, so the clicking noise just sounds very unnatural to me.

Any idea what the cause is guys?

Thanks!!
 
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sorry i realised i hadn't put up my psu so i just edited it then. and do you mean just turning off sli in nvidia panel or physically removing the 2nd gfx card? i havent tried that, but assuming both it stops the problem or doesnt stop it (because the comp freezes on completely random points during a load that its hard to make it replicate the problem on demand), what could be the potential issue that needs fixing?

thanks for the quick reply btw!
 
Found this on another site.

AMI BIOS
1 Short Beep.
One beep is good! Everything is ok, that is if you see things on the screen. If you don't see anything, check your monitor and video card first. Is everything connected? If they seem fine, your motherboard has some bad chips on it. First reset the SIMM's and reboot. If it does the same thing, one of the memory chips on the motherboard are bad, and you most likely need to get another motherboard since these chips are soldered on.

2 Short Beeps.
Your computer has memory problems. First check video. If video is working, you'll see an error message. If not, you have a parity error in your first 64K of memory. First check your SIMM's. Reseat them and reboot. If this doesn't do it, the memory chips may be bad. You can try switching the first and second banks memory chips. First banks are the memory banks that your CPU finds its first 64K of base memory in. You'll need to consult your manual to see which bank is first. If all your memory tests good, you probably need to buy another motherboard.

3 Short Beeps.
Basically the same thing as 2 beeps. Follow that diagnosis above.

4 Short Beeps.
Basically the same thing as 2 beeps. Follow that diagnosis above. It could also be a bad timer

5 Short Beeps.
Your motherboard is complaining. Try reseating the memory and rebooting. If that doesn't help, you should consider another motherboard. You could probably get away with just replacing the CPU, but that's not too cost-effective. Its just time to upgrade!

6 Short Beeps.
The chip on your motherboard that controls your keyboard (A20 gate) isn't working. First try another keyboard. If it doesn't help, reseat the chip that controls the keyboard, if it isn't soldered in. If it still beeps, replace the chip if possible. Replace the motherboard if it is soldered in.

7 Short Beeps.
Your CPU broke overnight. Its no good. Either replace the CPU, or buy another motherboard.

8 Short Beeps.
Your video card isn't working. Make sure it is seated well in the bus. If it still beeps, either the whole card is bad or the memory on it is. Best bet is to install another video card.

9 Short Beeps.
Your BIOS is bad. Reseat or Replace the BIOS.

10 Short Beeps.
Your problem lies deep inside the CMOS. All chips associated with the CMOS will likely have to be replaced. Your best bet is to get a new motherboard.

11 Short Beeps.
Your problem is in the Cache Memory chips on the motherboard. Reseat or Replace these chips.

1 Long, 3 Short Beeps.
You've probably just added memory to the motherboard since this is a conventional or extended memory failure. Generally this is caused by a memory chip that is not seated properly. Reseat the memory chips.

1 Long, 8 Short Beeps.
Display / retrace test failed. Reseat the video card.

Author: Skyguy


AWARD BIOS beep codes

1 long, 2 short.
Indicates a video error has occurred and the BIOS cannot initialize the video screen to display any additional information

This issue can be caused by any of the below situations.

1.New hardware conflicting with old hardware.
2.Bad or failing hardware device.
3.Connections not connected or connected properly.
4.Recent electrical storm that caused a surge that damaged the computer.
5.Or other hardware issue.
Any other beep(s)
3 short beeps
RAM problem.

1.Remove added memory
If it boots up then you either have compatibility issues or defective ram.

2.Open computer and reseat memory
Sometimes when the computer is moved and over time a memory stick can become loose causing the computer to either get errors from trying to read the ram or does not read the ram at all.
Try fixing this issue by opening the computer taking out the memory and reseating them back in.

3.Swap the Memory
sometimes one stick could die out over time (especially if it is overclocked) but one could still be good. So swap the location of the memory. that still does not work, take out all the memory but leave one in the Dimm slot closest to the processor, and test them all out individually to see which one is causing the problem.

4. try another computer memory
if you have another computer handy that works try using the memory from that computer.
If the memory from the other computer works, then you know that you have bad memory. If the other computes memory does not work and it is compatible with your computer unfortunately your motherboard and or the slots on the motherboard are defective causing it to be unable to properly read the memory, which means the motherboard will have to be replaced.


PHOENIX BIOS beep codes
The Phoenix beep codes have a huge list of them so I will name the ones that I think would be the best to know if or when your having problems. But I could also be wrong about them, most of them I have is from notes I doodled down a while ago.

1-1-1-3 = Verify Real Mode
1-1-2-1 = checks for CPU type
2-3-1-1 = Test expanded memory, the rest of the memory after 640k
2-4-1-3 = Check for configuration errors
2-4-2-3 = Check for keyboard errors
3-4-1-3 = Post Done
3-4-2-1 = One beep
4-2-1-1 = Interupt Handler Error
4-2-1-3 = Unkown interupt error
4-2-2-3 = Initialize option ROM error
4-2-3-1 = Shutdown error
4-3-2-3 = Bios is ok

Author: Kaganader
 
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thanks for searching it up! im not sure which one relates to me though? i tried looking at the beep codes for asus mobo but there wasn't one with 4 beeps that i could find.
 
managed to find some details by googling for "Asus Sabertooth Z77 beep code"

1.4.2.2 Graphics card issue: Beep (1 long 3 short)

A. Clean the Golden Finger of graphics card

B. Clean the graphics card slots

C. Try to test the onboard graphics card if there is onboard VGA integrated

D. If convenience, please change different graphic cards to test again.

take out any details of the sli config then physically remove 1 card from the system and see how it runs, if it still happens try the other card, if it still happens try both cards (1 at a time) in the other pci-e slot.

if it works with one card swap it for the other card and see if that runs ok, if it does then it will either indicate an sli config issue or a problem with the psu, while it should have more than enough power to run the rig you have if it has a fault it might not be able to.
 
i found that code too, but it specifically says 1 long and 3 short beeps, mine is literally 4 very short beeps so i assumed its not the same code?

i was hoping there would be some suggestion as to what the issue is just by what the computer does, which is freeze and reset normally, reason im reluctant to do all that testing is because like i said the problem is very random in its timing, one time it happened after 2 hours of using cryengine 3 and then another time it happened after maybe 8 hours of consecutive use through cryengine and sketchup. so it could give me false hope that it did work just because the issue didnt arise for a while, and yet it could be just in its weird random phase.
 
would be worth giving memtest a go before checking the sli/card removal as its less work initially :).

the 12 hrs spec'd shouldn't be required if the memory is the issue, fair chance memtest will pick up on it fairly quickly, but might be worth starting it an hour or so before bed then leaving it to run over night if you can and it hasn't already picked up on a problem.
 
thanks for all the replies guys! wasnt expecting that much help so quickly!!

i just keep trying to run memtest, and because its 16gb i ran 8 windows simultaneously with 2048mb ram each (as per instructions) and my computer keeps crashing at some point through, then on the restart it has an error problem

Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 3081
Additional information about the problem: BCCode: a0 BCP1: 000000000000000B BCP2: 00000002FDB44000 BCP3: 0000000000000003 BCP4: 00000000A766F000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\062812-8767-01.dmp C:\Users\Dimi\AppData\Local\Temp\WER-10405-0.sysdata.xml
Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

another thing though, i dont end up catching how this one shuts down, i just end up finding the comp off after a while. but when it did crash on me the first few times i remember that a fan sped up to a very high rpm after it froze, then reset. but im fairly sure the temps were ok and also idle gpu temps are 30c each, mobo is 27c and cpu is 22c.
 
i just created a bootable CD of memtest86+, but the test only lasted like 10 mins :S and found no errors.

i created from the latest version in www.memtest.org and other people have said too that it would be like a 12 hour test, but mine was done in 10 mins. :S did i do something wrong? it only performed 2 tests and both completed very quickly...
 
Sorry to hijack an old thread - But where is the PC speaker located on this board? I cannot find it and i dont think my corsair carbide 500r came with one?
 
phrases said:
Sorry to hijack an old thread - But where is the PC speaker located on this board? I cannot find it and i dont think my corsair carbide 500r came with one?
Click to expand...

I don't think it has a speaker, just a header to connect one at the bottom right. Unfortunately they seem to have gone out of fashion.
 
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