New system problems.

Sycho · 9 Jul 2013 at 20:48

Me and a friend have put together new haswell system in my sig but it is being a real pain.It seems to be totally unstable even at stock it will randomly reboot.When we tried to update bios it freezes too.Reseating the cooler made no difference and we set the xmp profile on the ram too.Really frustrating..any ideas?

Thanks in advance.

Hyburnate · 9 Jul 2013 at 20:49

You need to try an out of case boot, with it to the bare minimum and see if it does the same, what are the temps like?

Sycho · 9 Jul 2013 at 22:04

Temps seem fine they were 34-38 idle but I tried Aida then got restart on stock settings.Not tried without case however there was also a flashing red led I never seen before on front of case amongst the main led which indicates if something is loading.

The restarts are random too can even happen in bios.

Sycho · 9 Jul 2013 at 23:34

Tried other ram that was fine in old i7 920 system still restarted so I think something is set up wrong or not connected properly somewhere anyway off to bed system looks quality will upload some pics once sorted.

TNA · 10 Jul 2013 at 11:00

Can you please post in the first post the name of the parts purchased. Also go in to detail about what parts were reused from old pc. This will help paint a better picture of what the problem maybe be. Thanks.

Sycho · 10 Jul 2013 at 11:48

Parts i purchased were:

MSI Z87 GD 65 board
Corsair H80i
16GB Patriot Black Mamba 1600mhz ram
Samsung 840 250gb ssd
4770k

Previous system was:

i7 920 at 4ghz
Gigabyte UD3R 1366 socket
6GB Corsair XMS 1600mhz ram
SLI 680S
OCZ 1250W psu
Intel 80gb ssd
Seagate Barracuda 500gb
Western Digital 2TB
Raven 2 white case

Didn't have any issues with the previous system so something is obviously connected wrong or setup wrong, does anyone reckon the motherboard could be faulty?Will try with just ssd connected later then with 1 680.I should have been clearer too, the restarts are power off and on....no bsods.

TNA · 10 Jul 2013 at 14:13

Take a look at this thread. His problem was motherboard. Brand new board. Never count out any competent as faulty just because it is new. If it would freeze during bios update, that is also a indicator, but cannot be for sure.

Sycho · 10 Jul 2013 at 23:51

Ok an update, i removed the 2 mechanical hds, reinstalled windows on the ssd without a random shutdown/restart, installed chipset drivers, lan drivers, installed 4-5 updates.

After this i connected both hard drives and then tried to install nvidia drivers, shutdown restart entered when it was on the load bar of them.

So this leads me to believe that it's either one of the two mechanical hds or the windows updates i am thinking the hds.(could be one not getting enough power or board not liking the slot it's in? also the power off always happened on AO/AD led reference ib the board)

Anyone think the board could be faulty? i think it isn't if it's letting me install windows and updates.(also before the reinstall of windows it powered off restarted when i would open a programme 3 times in a row)

If anyone has advice where to go from here i be very grateful this is extremely frustrating.

(i am thinking reinstalling windows just ssd again tomorrow then try install everything i need and perhaps run a game on it see if any shutdown restarts?)

I checked cpu temps again aswell was 31-34c idle in a warm room so definitely not that and cold air was coming out of the rad....ram i already checked.

shankly1985 · 11 Jul 2013 at 04:39

Your first mistake was having two people working on one pc, two off you moving about and touching hardware as a higher risk of static build up.

It sounds like you have fried the motherboard.

Edit
I see you can boot into windows, did you install windows with ahci mode? Then you have updated bios? If bison update was ok it resets to default settings so now the hard drive might now be in the correct mode you had when installing Windows.

Sycho · 11 Jul 2013 at 13:04

Nah i only touched the cooler block and case really but grounded myself anyway.

Just tried:

-unplugged both mechanical hds it still did random power off restart.
-changed memory to xmp no luck
-started in safemode with all apps/programmes on startup disabled yet still happened.
-default bios settings
-turned off intel c state

This makes me think it could be a voltage issue somewhere, the ram is at 1.488v but it will not let me change it :confused:

and if i can get that to 1.5v with 1600mhz frequency i can rule that out.Also the cpu vcore is auto but at 1.032v in BIOS....will not let me change either seems like both options are linked to another setting.(will check manual soon)

I did get to manage to reinstall windows twice so that i find strange and makes me think it's an idle/low useage voltage change causing it?

Windows was installed in ACHI mode yeah...updating bios i dont want to risk at the moment as it's unstable like mad.

(the turn off is like when an oc fails and restarts, like i've powered off the pc then it reboots with no error message or anything, has happened in bios too)

Sycho · 11 Jul 2013 at 16:17

Just booted up with board+cpu+psu+1 stick+onboard vga still turned off and restarted...so board seems faulty going to return it i guess and go for an asus.

TNA · 11 Jul 2013 at 18:56

It is as I suspected then. If the board won't even let you update it's bios, changes are something wrong with the board

Good luck with new board. I heard Asus do good boards somewhere