Newshosting Help

LoadsaMoney

LoadsaMoney

LoadsaMoney

Caporegime
Joined
8 Jul 2003
Posts
30,063
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In a house
Didn't know where to put this, so sorry if wrong part :p

Im with Newshosting (been with them years), and on checking my emails, i have just received a one from them stating that my latest transaction has failed, and to update my payment method (first one ive ever had), but on checking my account, it shows that i have paid, as i have an invoice dated 12/02/2021 to 12/03/2021, and the amount i have paid, and the amount that i have now due, which is nothing.

I have also checked my payment method, and its all fine.

Anyone on them had something like this ?

I have also tried to send a support ticket, but don't think it works, as once i fill it in, click the im not a robot bit, and click the create ticket, i just get a quick flash, and thats it.

Could it be a Brexit problem :D
 
Sounds like an error on their end, if it's showing as paid and your service hasn't been cut off I'd assume all is fine.

Obligatory 'worst I'm a porn fiend post ever' post. :p
 
Theophany said:
Sounds like an error on their end, if it's showing as paid and your service hasn't been cut off I'd assume all is fine.

Obligatory 'worst I'm a porn fiend post ever' post. :p
Click to expand...

Yeah it still works, as i was only using it a couple of hrs ago.

I'll just wait to see if anything happens, hopefully it is just an error their end, as i can't think why it would fail, not after all these years.

Thanks.
 
Just checked my bank account, and the transaction is there, but its pending, and it says it has been approved, and that it has been taken from my available balance, and it will then show up, when its been processed by either them, or newshosting.

I'll give it a few days or so and check again, to see if it gets processed.
 
Bouton Aide said:
You 100% sure it's not a scam email? I do a site for someone and they got one that looked to be from TSOHOST when after checking the headers of the email it wasn't. And the link went to a site that looked like TSOHOST.
Click to expand...

Not sure tbh, it looked legit, came from newshosting support, just said it failed, and to update my payment method, and had the update payment method button, where it probably would have wanted me to login, but id never do it through an email, just in case it was a scam.

It may get processed soon, i'll just keep an eye on it.
 
LoadsaMoney said:
Not sure tbh, it looked legit, came from newshosting support, just said it failed, and to update my payment method, and had the update payment method button, where it probably would have wanted me to login, but id never do it through an email, just in case it was a scam.

It may get processed soon, i'll just keep an eye on it.
Click to expand...

The email that was sent to the guy that I do the site for looked legit as well
 
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