NHS-NoReply - How To Block??

That Jekka Gal · 8 Dec 2020 at 11:38

I'm getting inundated with these pesky sms messages and there is no option to unsubscribe or block.

Hasn't the NHS not heard of GDPR?

Anyone else getting them?

Burnsy2023 · 8 Dec 2020 at 11:52

What do they say?

That Jekka Gal · 8 Dec 2020 at 12:02

Burnsy2023 said:
What do they say?

Today's latest:

The Germ Defence website gives scientifically proven, practical advice on how you can reduce the spread of coronavirus in your home. www.germdefence.org/index.html?src=L85611. Help protect yourself and others.

That Jekka Gal · 8 Dec 2020 at 12:03

I generally like to keep SMS as a channel for personal comms and I block anything else as I find it intrusive. There is no apparent way of blocking the NHS messages.

stockhausen · 8 Dec 2020 at 12:31

Strangely enough I NEVER get any of these SMS messages; the only "Health" related ones I get are from my GP Surgery - have you tried contacting them?

It may be that as a result of having been "near" someone who subsequently tested positive you have been advised to "self-isolate" at some time and as a result you are now on some centralised database?

ps - there is a "double negative" in your opening post -unintentional I'm sure

Liquidfox · 8 Dec 2020 at 12:36

Have you tried replying with the word STOP? That's usually the keyword.

tom_e · 8 Dec 2020 at 12:41

What phone are you using? A lot of phones have a spam/blocked number bit built into the SMS app.

That Jekka Gal · 8 Dec 2020 at 12:47

tom_e said:
What phone are you using? A lot of phones have a spam/blocked number bit built into the SMS app.

Samsung S8. Apparently there was a feature to block messages containing certain phrases but not anymore.

NHS should provide unsubscribe option though. GDPR...

That Jekka Gal · 8 Dec 2020 at 12:48

Liquidfox said:
Have you tried replying with the word STOP? That's usually the keyword.

Can't even reply.

Hades · 8 Dec 2020 at 12:50

I'd try calling your service provider and asking if they can stop them reaching you.

Kenai · 8 Dec 2020 at 12:51

the only NHS texts i've had other than one or two general coronavirus ones have all come from the local surgery i'm registered to, you're probably on their 'ok to SMS' list, talk to them about your contact preferences

Puzzled · 8 Dec 2020 at 12:52

That Jekka Gal said:
Today's latest:

The Germ Defence website gives scientifically proven, practical advice on how you can reduce the spread of coronavirus in your home. www.germdefence.org/index.html?src=L85611. Help protect yourself and others.

https://www.germdefence.org/homePage.html

Wow the advice on that site is a bit much isn't it, saying to wear a face mask when sat in the same room as people you live with?

Also the advice for those that have coronavirus and those that don't seems to be pretty much the same, looks like its just been copied and pasted from one section to the other.

tom_e · 8 Dec 2020 at 13:17

Is it a real NHS message? I'd have thought they'd have pointed you to the .gov website for anything like that.

Steeps · 8 Dec 2020 at 13:30

This was sent out by your GP's office. Contact them and ask to be removed from their SMS list.

R.P.L · 8 Dec 2020 at 13:31

tom_e said:
Is it a real NHS message? I'd have thought they'd have pointed you to the .gov website for anything like that.

This. Sounds dubious to me.

Psycho Sonny · 8 Dec 2020 at 13:35

tom_e said:
Is it a real NHS message? I'd have thought they'd have pointed you to the .gov website for anything like that.

My new immediate thoughts too.

Best to ignore. Taking time trying to and stop them will likely be futile unless it's his local GP surgery

That Jekka Gal · 8 Dec 2020 at 14:17

Steeps said:
This was sent out by your GP's office. Contact them and ask to be removed from their SMS list.

I have tried that but was told be the receptionist that "they're from the powers that be and there's nothing we can do about it here"

Kenai · 8 Dec 2020 at 14:31

That Jekka Gal said:
I have tried that but was told be the receptionist that "they're from the powers that be and there's nothing we can do about it here"

You got fobbed off, they're from your GP surgery and it's entirely within their power to add or remove you from their 'mailing list'

Jimbeam3678 · 8 Dec 2020 at 14:31

That Jekka Gal said:
I have tried that but was told be the receptionist that "they're from the powers that be and there's nothing we can do about it here"

I'd be changing GP's

Chris Wilson · 8 Dec 2020 at 14:36

First find your GP, most are in hiding

NHS-NoReply - How To Block??

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