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No catalyst control centre, no idea

Angilion

Angilion

Angilion

Man of Honour
Joined
5 Dec 2003
Posts
21,063
Location
Just to the left of my PC
Windows XP SP3
Cat 9.12 with hotfix
4870 1GB

Something went belly up with my installation and my PC would boot to Windows as normal...but with no display. Safe mode was fine, so it must be drivers.

So I uninstalled the display driver and the installation manager, using Revo uninstaller to be sure, rebooted to safe mode, ran driver sweeper, rebooted, installled 9.12, rebooted, installed hotfix, rebooted.

I noticed during reboot that the installation manager reported the control centre already installed.

But it isn't. No control centre. Rather annoying 60Hz bug, which neither Refresh Force nor ATI tray tools fixed. Still showing 85Hz in display properties, still actually at 60Hz.

So I uninstalled it all again, installed it all with Spybot Teatimer and Avast AV disabled, same result.

Ran hotfix, chose uninstall, selected Control centre for uninstall.

Uninstalled it all again, installed it with Spybot Teatimer and Avast AV disabled again, this time it allowed me to install control centre, hoorah!

No hoorah. Still no control centre, still 60Hz bug.

Any ideas?
 
I would hazard a guess that that third party uninstaller removed files but didn't update the registry or something, hence why the catalyst installer is getting confused?

For future reference, you probably shouldn't use these third party installer/uninstallers apps.

Short of re-installing windows I am not sure what advice to offer.
 
looks like a reinstal of XP i'm affraid. 3rd party apps have clearly deleted something it shouldn't and windows/ccc is now all confused.

in future just instal over the top and let CCC removed/add new software
 
I used drive sweeper and the only way forward is a fresh reinstall.

Make sure when you install it your anti/virus or security if turned off. Kaspersky kept interfering with my install
 
welshdragon said:
I used drive sweeper and the only way forward is a fresh reinstall.

Make sure when you install it your anti/virus or security if turned off. Kaspersky kept interfering with my install
Click to expand...


can't remember if it was you i told about turning Kaspersky off on another forum. if it was i'm glad it worked. If it wasn't i'm glad you found out the Kaspersky problem :D
 
So..three possible causes:

i) The initial problem which caused me to uninstall and reinstall the drivers.
ii) Revo uninstaller.
iii) AV causing a problem during the first reinstallation.

Three causes, no solutions.

I have an image of the system partition that I made a couple of weeks ago. Hopefully I'll be able to restore from that.
 
ffallic said:
I would hazard a guess that that third party uninstaller removed files but didn't update the registry or something, hence why the catalyst installer is getting confused?

For future reference, you probably shouldn't use these third party installer/uninstallers apps.

Short of re-installing windows I am not sure what advice to offer.
Click to expand...

I got tired of software that didn't uninstall properly, which seems to be pretty much everything. That can cause problems too.

What Revo does is note the registry entries for the program and the files and folders it uses, run the program's own uninstallation, and then show you what's left over and ask you what you want to do with it. I'd be willing to bet that at least 80% of software does not uninstall properly with its own uninstaller. Initially, I looked at all the registry entries, directories and files Revo found left over to evaluate for myself whether or not to delete them, but after the first few months finding that everything was indeed leftovers that should go, I just delete everything Revo finds.

On the one hand, a very low possibility of deleting something that shouldn't be deleted. On the other hand, a near-certainty of not deleting something that should have been deleted. Which is worse? Who knows?

I think the most likely cause is whatever caused the initial problem (graphics drivers so borked that there was no display at all).
 
magicroundabout said:
looks like a reinstal of XP i'm affraid. 3rd party apps have clearly deleted something it shouldn't and windows/ccc is now all confused.

in future just instal over the top and let CCC removed/add new software
Click to expand...

The graphics drivers were so borked that I had no display at all except in safe mode. There was obviously a problem beforehand and I think removing old drivers (CCC is bundled with the drivers, it's not available seperately) before installing new ones is generally than installing new ones over the top, especially if there's a pre-existing problem with the drivers.

The question now is...where did I put the image I made a couple of weeks ago? I'm using the Biblical filing system(*) :)





* Seek and ye shall find.
 
You could try the registery fixer part of CCleaner. I had some nasty issue trying to install the 9.12 drivers for my 5850, I tried to uninstall the older drivers I had on the system before removing a 4870. It was showing an error whenever trying to get the ati installer part to run. I did some hacking and made a mess of the drivers and CCC.

What was actually the issue was my C++ files where out of sync with each other, there's a C++ redist availible directly from MS to fix this, after installing this the ATI drivers worked perfectly.

Maybe worth a shot, sorry but I can't find the link I used just now though.
 
Yet more fun...I can't restore using Acronis. It hangs on the "Starting Boot Loader" message. Doesn't matter if I start from within Windows or boot off a bootable Acronis DVD.

A quick search indicates that it's a known issue with Acronis. So the images I've been making are no use because the Acronis boot loader won't on my PC.

DanF...do you remember which C++ redist fixed it for you? I can find 2005 SP1, 2008 and 2008 SP1 Add/Remove programs shows 2 installations of C++ 2005 (different version numbers) and 1 of 2008. MS website is very clear about not installing over the top of previous installations, but I don't want to uninstall them all first. Everything is currently working, just without CCC. I don't want to break it entirely.
 
No joy so far, so I've just downloaded the C++ redists from MS, uninstalled all existing ones and installed again from new. So that's 2005, 2005 SP1, 2008 and 2008 SP1.

After that, Add/Remove programs shows 2005 and two versions of 2008.

addremoveprograms.jpg


2005 version is 8.0.56336

I can't find out if that's the latest version. Would someone with XP check their own installation and compare?
 
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