No internet access with OcUK Value R-ADSL-C4W-G

Unwell Cat · 2 Apr 2006 at 18:26

Hi

I have just purchased one of the following -

OcUK Value R-ADSL-C4W-G 108Mbps Wireless ADSL2 Modem/Router/Switch/Firewall (NW-000-OK)

And am having problems getting internet access through it. The router can ping out to the internet ok and says the DSL is connected so I know that side of it appears to be ok. However I just cannot get any machines to access the internet through it. I can't ping any IP's or web address, just get timed out responses. I have disabled the firewall and / or nat on the router with the same outcome. The laptop picks up a DHCP address from the router ok and the same laptop works fine with a different router on the same line. I was wondering if anybody knew if these routers come with any features which I need to disable to allow internet access through it ?

Thanks in advance for any help.

Tosk · 2 Apr 2006 at 20:29

hi there you need to set it so your browsers know where to get its connection from. you can do this by runing the: setup a home or small office network

goto
My Computer>
My Network Places>
Setup a home or small office network>

now the wisard should popup

click next on the first window,
next again,
now on the connection method tick other and press next,
now tick the top 1 ie. This computer connects to the internet directy or through a network hub
next again on the copmuter description
use MSHOME on the workgroup name then press next,
turn on print sharing, press next
next again on the ready to apply network settings,
the tick the just finish the wizard
then finish ( this might want you to reboot your pc)

now open up your browser and you should have the net

have fun surfing

Unwell Cat · 2 Apr 2006 at 20:35

Ok thanks I'll give that a try. I will add that the laptop currently connects to the internet through a USB modem to the same broadband connection. So I'm going from a USB modem to an ethernet router. I have disabled the ' connect with ' option in the browser ( IE ) and set it not to dial a connection and the router is set to dial on demand.

Tosk · 2 Apr 2006 at 20:43

yea set it to never dialup a connection when using a router,
you can also use the same settings on a pc with a wireless adaptor

tolien · 2 Apr 2006 at 21:58

You did disconnect the USB modem completely before trying to connect with the router?
Output from ipconfig /all would be a start too.

Unwell Cat · 3 Apr 2006 at 07:10

I can post IPconfig /all later but basically it shows the laptop getting it's DHCP, DNS and default Gateway from 192.168.1.1 which is the router. The USB modem was disconnected fully as well. I'm going to try the router on a different ADSL line today hopefully and see what happens.