no internet

i reuploaded win 8 and then got a message ``no internet, check your router and broadband``.

i rang up talktalk and they said that files/folder that connect me to the router are missing, i've never set up broadband before on my pc, it was just plug and play.

are the missing files this:-

http://windows.microsoft.com/en-gb/windows/fix-network-adapter-problems#1TC=windows-8

thanks

I think they are most likely telling you you need to install your ethernet drivers.

What motherboard are you using?
 
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