No sound on DVDs

Matthew-1985 · 7 Jul 2007 at 06:55

Bit of a weird problem here but when I play a DVD use my headphones there is no sound. The sound isn't muted and was turned up so I though it might be the headphones so I tried a music file and a video I had downloaded and the sound in those worked fine.

So it only seems to be DVDs that don't have sound. I used to get sould in DVDs with all the same stuff (souldcard, headphones etc) but now it don't work.

Anyone got any ideas?

Pho · 7 Jul 2007 at 07:06

What do you use to play DVDs? Try grabbing the trial of PowerDVD as it's probably a decoder issue.

hp7909 · 7 Jul 2007 at 07:20

Volume level on the DVD playing software?

Matthew-1985 · 7 Jul 2007 at 08:19

Sorry forgot that part. I was playing the DVDs on windows media player. But I also used it to play the music and video that do work. :confused:

I'll try power DVD.

PinkPig · 7 Jul 2007 at 09:01

Matthew-1985 said:
Sorry forgot that part. I was playing the DVDs on windows media player. But I also used it to play the music and video that do work.

I'll try power DVD.

Windows Media Player can't natively play DVDs - it has to use a third party decoder that it's found on your system. Hence it's quite feasible that if it's a decoder issue then it would have no problems playing other formats.

Reading your post again, I'm not clear on whether it's just the headphones that's the problem? Does it work through speakers? If so then it's a very unusual problem and I've no idea what could cause it.

jbloggs · 7 Jul 2007 at 10:33

Download and install VLC Media Player - this installs all its own codecs, so if it plays on this, the reason it doesn't play on WMP is simply a missing codec.

MarcLister · 7 Jul 2007 at 14:29

As jbloggs says, try VLC. That has its own DVD codec so the DVD should work on that. If it doesn't, it isn't a codec problem.

Matthew-1985 · 7 Jul 2007 at 19:40

PinkPig said:
Reading your post again, I'm not clear on whether it's just the headphones that's the problem? Does it work through speakers? If so then it's a very unusual problem and I've no idea what could cause it.

It only has no sound when using headphones. If I unplug them then the sound plays in WMP but sould still works through the headphones in non DVDs in WMP.

MarcLister · 7 Jul 2007 at 19:41

Matthew-1985 said:
It only has no sound when using headphones. If I unplug them then the sound plays in WMP.

So you can hear through the speakers but not headphones?

What soundcard have you got?

Bill Door · 11 Jul 2007 at 08:57

Is the sound set to 5.1 on your player and your headphones normal stereo? I had a similar problem a while back with playing DVDs where this was the case.