Not A Smooth Switch From Pipex To AOL

2L84SLEEP

2L84SLEEP

2L84SLEEP

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Joined
20 Oct 2002
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616
Location
Uphall, West Lothian
Hi everyone

Posting on behalf of my dad who is currently pulling his hair out. He has just moved from Pipex to AOL but is having some major problems. He originally had Pipex broadband and was using a Belkin Wireless router with a Belkin Wireless adapter in his PC. He has now switched to AOL and was told to use their Netgear Router that he was supplied with. The problem is, his laptop picks up the internet no problem but the PC does not. If you run the AOL setup cd the PC recognises the wireless network and connects through the Belkin adapter but if you switch the PC off and restart it the connection is gone again and you have to rerun the CD.

Does anyone know what might be causing this?

Thanks in advance
 
You shouldn’t need to run the CD or install any AOL software, how is the PC connected to the router? Wireless?

You can use your Belkin router I did when I was with them in 2006 it’s easy to setup, plenty of guides on the web.
 
There was no ethernet adapter on the back of his PC so originally connected the router to his laptop and setup the internet connection. The router is now connected to nothing apart from the telephone line and power. He was told to use the new router by AOL who said it would cope better with his new broadband.

How would you connect to AOL if you didnt run the CD or install any software?

Thanks
 
2L84SLEEP said:
There was no ethernet adapter on the back of his PC so originally connected the router to his laptop and setup the internet connection. The router is now connected to nothing apart from the telephone line and power. He was told to use the new router by AOL who said it would cope better with his new broadband.

How would you connect to AOL if you didnt run the CD or install any software?

Thanks
Click to expand...



All you need to do is connect the router up plug the DSL line in, install the drivers for the wireless card on the PC don’t touch the AOL software, windows will then see the router and you should be able to connect to it.

Nvm I miss read some :p




What model number is the old Belkin router btw?
 
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Not 100% sure on what make the Belkin router is he has.

At present, if he right clicked on the Wireless Network connection icon in the bottom right of the taskbar, I told him to click on View Available Wireless Networks but he said it opens the right box but instead of networks being shown, it just says the adapter can't be found, or something similair!

So if I just get him to reinstall the drivers, you think that may be enough?
 
2L84SLEEP said:
Not 100% sure on what make the Belkin router is he has.

At present, if he right clicked on the Wireless Network connection icon in the bottom right of the taskbar, I told him to click on View Available Wireless Networks but he said it opens the right box but instead of networks being shown, it just says the adapter can't be found, or something similair!

So if I just get him to reinstall the drivers, you think that may be enough?
Click to expand...


I would defiantly try that, uninstall then reboot see if this solves the problem :)
 
Use your old router?

You can use your master account and password to login, remember to use the "@aol.com" part too.
 
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