Not Happy

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11 Oct 2005
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Doncaster
Got a 320GB Seagate 7200.10 was just about to start backing 260GB of videos I have been converting of my own over the last 5 years. I haven't used the drive in over 4 months its been packed away safely ...plugged it in worked fine at 1st, rebooted the pc....the drive started making a clunking noise like it was trying to boot up then after 30 seconds it just shuts itself off.

Tried a couple of recovery tools but they don't see it even seatools cant find it...looks like its as dead as a dodo....its still in warrenty but the painfull thing is I have lost over 260GB of very rare video footage and I just cant be bothered in converting them all again.

When I RMA this drive will Seagate even attempt to fix it or will they just bin it and send a new one in return.
 
My father's 250gb 7200.10 died and they sent him the same drive back with the sticker swapped to a "repaired" one. Works fine.
 
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I don't believe this I have just attached another 320GB drive same 7200.10 series and it's done the exact same thing.

This is getting beyond the joke both drives haven't been used for quite some time and both drives have been packed safely away.

Now for both drives to go like this at the same time well there is something wrong!!

I don't really want to be attaching anymore drives to this system for now just incase theres something up with the actual motherboard but the Samsung drive which contains the operating system on seems to be running fine.

It's not the operating system because it does the same under XP so it's either a hardware problem with the motherboard or some problem with the PSU...I will have to wait till the weekend so I can fix the drives into another PC.
 
Got a 320GB Seagate 7200.10 was just about to start backing 260GB of videos I have been converting of my own over the last 5 years. I haven't used the drive in over 4 months its been packed away safely ...plugged it in worked fine at 1st, rebooted the pc....the drive started making a clunking noise like it was trying to boot up then after 30 seconds it just shuts itself off.

Tried a couple of recovery tools but they don't see it even seatools cant find it...looks like its as dead as a dodo....its still in warrenty but the painfull thing is I have lost over 260GB of very rare video footage and I just cant be bothered in converting them all again.

When I RMA this drive will Seagate even attempt to fix it or will they just bin it and send a new one in return.

Im sure i read on this forum that seagate were offering free data recovery services to people whose drives failed. not sure if this only applied to 7200.11 drives tho
 
Im sure i read on this forum that seagate were offering free data recovery services to people whose drives failed. not sure if this only applied to 7200.11 drives tho

Yes they're doing so but only on the 7200.11 drives but not these 7200.10 drives.

It's just strange how both drives have gone in the space of 2 days. They were also connected to different SATA cables on the board.

I will wait till the weekend and test them on another PC...but will definitely be phoning seagate tomorrow asking about this issue.
 
Dang, I have the 320GB 7200.10 model in a friend's computer that's nearly done 10,000 hours total operation time. I had it switched off for a few months after I bought a new terrabyte hard drive for myself, but it worked when I used it to replace my friends physically damaged disk. I hope it doesn't break soon.
 
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