Being in an armchair will prevent me from shopping untill I get up
Tiscali are well known for using pathetically low caps on max lines and FUP'ing anyone who dares to browse for more than 2minutes, you sure it wasn't them ?
From what i've seen on the subject if your friend is on cable in the North West on 10mbit then he may be limited to 5mbit from p2p or UNET, nothing to do with browsing.
Most (good) news providers offer alternate non standard ports for exactly this sort of reason.

From what i've seen on the subject if your friend is on cable in the North West on 10mbit then he may be limited to 5mbit from p2p or UNET, nothing to do with browsing.
Most (good) news providers offer alternate non standard ports for exactly this sort of reason.