nvidia/windows error message, HELP!

[MiSJAH]

On laptop shutdown I'm getting the following notification;

"Closing 1 app and shutting down
To go back and save your work, click cancel and finish what you need to.

NvGamesStreamWindowsMessageHandler_0000133C_00002C50
This app is preventing shutdown."

Any suggestions what it is or how to stop it?

Thanks.

 

[FloppyPoppy]

the NVGamesStreamWindowMessageHandler is what nvidia uses on its gpus for streaming to shield devices, if you don't have one of these then you can stop it easily.

open a " run " window with win key + R and type " services.msc " in there search for Nvidia streamer service. Double click on it and press stop on the window that opens, then you can disable it to stop it starting all together.

I hope this helps . also thanks again for all the help / answers surrounding the aorus .

 

[MiSJAH]

I've already tried that and the service is not running:

 

[FloppyPoppy]

Interesting, it's not disabled, it's missing entirely.

Do you have a shield tab on geforce experience?

EDIT : Might be worth doing a fresh gpu driver install? As something seems off.

 

[MiSJAH]

Interesting, it's not disabled, it's missing entirely.

Do you have a shield tab on geforce experience?

EDIT : Might be worth doing a fresh gpu driver install? As something seems off.

Nope, and will give that a bash. Cheers.

Edit: Removed driver with DDU and re-installed. All sorted now, thanks @harry5522

 

[FloppyPoppy]

No worries pal, glad we got a solution so promptly .