O2 Issues - South Yorkshire

Soldato
Joined
7 Apr 2008
Posts
2,655
To be fair, I've had an outage with TalkTalk, an outage at my parents house with BT and an electricity outage to boot. All within the last 6 months.

Sometimes backups are too expensive to maintain and run - you're paying practically nothing for a very good service. If you're not happy, move elsewhere and pay more for better reliability.

We're paying practically nothing for a phone network that has no customer service lines or infrastructure; merely a forum. This is fine, not a problem at all; that's the selling point, pretty much, and I'm personally fine with that.

However, giffgaff do have a backup, and it wasn't working; that's the issue. And sorry, but no matter what, a mobile phone company should have a backup.

cu3ed: they should have a backup, and in a different location at that. A power outage is probably the most likely disaster to happen; having a backup in the same location is daft, at best.
 
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