O2 Outage

Holy ****, I thought Giff Gaff cut me off my mobile data today and was a little worried (I was a heavy user not having the broadband installed in the new house just yet).
 
I nearly kicked myself when I heard about this last night. I'm an old git and my phone is largely used for emergencies, wasting time, and listening to mp3s while working. So at about 1am on the 17th, when my phone restarted itself I thought it was "just one of those things". My Nokia 5800 has occasionally misbehaved like that.

However when it did it again about five minutes later, and again five minutes or so after that, I knew there was something wrong. However I never, for one moment, suspected that an issue with the network could cause the phone to misbehave like this... you'd expect it to just drop the signal, which I'd probably never have noticed.

After a boring night at work, deprived of my podcasts, I then spent much of the morning reformatting my microSD card, searching the net for people with similar issues, swapping batteries, and generally getting nowhere.

In the end, getting tired and ratty at lunchtime I gave the phone the three finger salute and hardware reset it. Lost all its settings (because I couldn't get it to stay alive for long enough to connect to the PC & sort out a backup) and only *then* noticed there was no network signal. Of course I decided this was to do with the hardware reset, and when the SIM also didn't work in my old o2 phone (now a bedside alarm clock) I thought I must have messed up the phone and the SIM.

The 5800 was still restarting itself regularly, despite the reset. So half an hour later I'd been online again and some time today a nice man will deliver £90's worth of Samsung Galaxy Apollo, which seemed like a reasonable substitute for the Nokia... at least it did until I found a page of really grumpy owners.

Never mind. I went to bed with a dead phone and got up much later to find... a perfectly functioning phone. Eh?

It was only later when I mentioned all this to someone at work that I discovered everyone in the entire local universe knew O2 had had issues except me. Talk about feeling stupid!

I really *must* remember that my phone is a phone, not an mp3 player with phone capabilities bolted on. And if the phone side of things is getting confused, the whole unit can get confused.

Not as confused as me though. :-) Usually I pride myself on being methodical when debugging stuff. But not this time. This time I just feel really stupid... and £90 poorer. I suppose I could just send it straight back, but I'm very tempted to keep it, because the novelty wore off Symbian a long time ago, and it'll be interesting to find out what the Android fuss is all about.

It'll also stop me looking at the Galaxy S2 threads. :-)
 
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