OcUK packaging

martynpd · 12 Jan 2011 at 01:15

i second that. city link please. my driver hunts me down at work to deliver it.

R.C.Anderson · 12 Jan 2011 at 01:47

I reckon the main reason it's in a bag, rather than a box is cost. My parents use FedEx a lot (self employed, sending probably atleast a parcel a day on average), and if you can get the delivery (whatever it might be) into one of their delivery bags it works out a reasonable amount cheaper than it would do otherwise, just because it's their bag. I don't know for sure that DPD is the same, but it wouldn't surprise me.

matthab · 12 Jan 2011 at 08:13

I wouldnt of opened it and just returned it to be honest.

Sounds harsh yes, but £600 worth of kit should come in a cardboard box with air packaging/bubble wrap. Im also speaking on experience when OCuk sent me 2 HD's like that and 1 was DOA.

SouthEastBlue · 12 Jan 2011 at 08:26

I wouldn't be too happy with my delicate items arriving like that.

When I'd made deliveries from other e-tailers, I'd always been supplied my items inside another box with big bubble wrap things/or padded paper shreds etc to keep things safe inside.

Having said that, I ordered a set of speakers recently from the company with the name opposite to 'Eseller' and the item was sent in a clear UNSEALED sack so everyone could see my item. I was a little surprised to see it arrive without any light fingers people taking a fancy to it, and without any damage.

fiveub · 12 Jan 2011 at 08:32

I have raised this to the attention of the warehouse manager to be reviewed, if anyone does have any damaged goods or faulty goods please use the Customer Services section of our forums and we are more than happy to look into it further and resolve any issues or enquiries.