OcUK SEARCH ISSUES: IF YOU HAVE ISSUES WITH OcUK SEARCH LET US KNOW!!

panyan · 5 Sep 2013 at 14:42

Doomedspeed said:
Though if in the wrong place (too accessable or too close to other simiular button) it could be a really annoying feature..

maybe at the bottom of the basket page?

Doomedspeed · 5 Sep 2013 at 14:59

panyan said:
maybe at the bottom of the basket page?

As long as its not near the update basket or checkout buttons, maybe right at the top next to "your basket", as most people will want to check through there basket before they buy (so the checkout button needs to be at the bottom)..

Whereas people speccing just want it empty..

Hyburnate · 5 Sep 2013 at 15:02

welshdragon said:
This +1. The site is in need of modernising with a nice clean and fresh UI.

And I know it's been discussed on the forum before, but the forums in need of an upgrade too.

A nice site design update would be nice and then a matching forum design would be nice, and updating vB.

shadow_boxer · 5 Sep 2013 at 15:08

MoRT489 said:
I don't agree with this, I really like the look and feel of the website and find it very easy to navigate.

I'd have to agree. Whilst a fresh new GUI may look nice and even feel quicker OcUK's shop has has to be, imo, the easiest to navigate and find products of most if not all of its main etailer competitors.

Roady · 5 Sep 2013 at 15:28

Went to PSU's, selected NZXT in the Sub Category drop-down... Then noted the Manufacturer drop-down then contains NZXT and Thermaltake...?

Think the problem there is having the Manufacturers listed under both drop downs!

More filters when searching would be nice, eg search "651-850 Watt", "Antec" then select between "Modular/non" "Passive cooling/Active cooling" "White/Black"

Hyburnate · 5 Sep 2013 at 15:40

Roady said:
Went to PSU's, selected NZXT in the Sub Category drop-down... Then noted the Manufacturer drop-down then contains NZXT and Thermaltake...?

Think the problem there is having the Manufacturers listed under both drop downs!

More filters when searching would be nice, eg search "651-850 Watt", "Antec" then select between "Modular/non" "Passive cooling/Active cooling" "White/Black"

Yup if you refine to much then it freaks out and resets itself.

illuz · 5 Sep 2013 at 16:00

Hyburnate said:
Gibbo, can I be honest? You'd be better off starting from scratch don't allocate your dev time to fixing something. That site has been on here for donkeys years it'd be good to modernize bring the design into this era, and yes it would take a few months and cost a lot of money but it'd be better than throwing money at an old template.

This, honestly. It would be a nightmare trying to bring in a new dev to update old and outdated code. Much better to have it re-written, it would be cleaner, faster and easier to maintain.

Vision · 5 Sep 2013 at 20:11

"No results found" if using search, after following link at top left of forums to the main site.

dfarrall · 5 Sep 2013 at 20:26

illuz said:
This, honestly. It would be a nightmare trying to bring in a new dev to update old and outdated code. Much better to have it re-written, it would be cleaner, faster and easier to maintain.

I would third this, you have a lot of security issues with your search sanitisation too, wouldn't like to see you on the hacked list.

stulid · 6 Sep 2013 at 16:11

When I click on the 651-850w PSU list - http://www.overclockers.co.uk/productlist.php?catid=123&groupid=701&sortby=priceAsc&subid=2466

These Antec PSU's does not appear,

http://www.overclockers.co.uk/showproduct.php?prodid=CA-197-AN
http://www.overclockers.co.uk/showproduct.php?prodid=CA-198-AN&groupid=701&catid=123&subcat=1088

Devrij · 7 Sep 2013 at 00:02

panyan said:
^ +1

You have to click search twice for it to show a product

Also, if you choose a manufacturer and then sort by price - it resets the manufacturer filter

MoRT489 said:
This is the only one that bothers me.

Yes! It has bugged me for years. I almost always sort by price, then show all items, then have to sort by price again. I always forget which way around I have to do it too.

The site may look a bit old, but it's very easy to navigate. If the functionality of some of the pages (eg the above problem) was improved, I would leave it as-is. That said, if there's a cleaner way to do it, I'm all for it.

Kill_Phil · 7 Sep 2013 at 07:53

On the iPhone, when trying to search it will only let you put in 1 character at a time so eg click search 'p' click search 's' click search 'u'

eddyr · 7 Sep 2013 at 12:05

I have to agree with a few posters. I find OCUk's shop site one of the easiest to navigate of any online retailer. It would be a shame if in you efforts to fix the search function and you do decide its better to redesign as suggested, that you drastically change the layout and product presentation. It's organized (and looks it) and you can see all in compact format should you wish.

Speaking from experience there are a number of sites that I rarely bother to check regularly anymore and others grudgingly due to their "modern and fresh" revamp. Several are your competitors! Product navigation and selection viewing is such a chore on those sites that I only ever check to compare after first coming here.

GoogalyMoogaly · 9 Sep 2013 at 13:57

Not really an issue, but a feature I feel is missing is a text field filter within a category.

I've started writing this bookmarklet to do that job, but a proper function would be nicer!
http://forums.overclockers.co.uk/showthread.php?p=24911961#post24911961

mushtafa · 9 Sep 2013 at 23:56

As a suggestion, what about a site/theme optimised for mobile/tablets? Would make life much easier and would keep you competitive amongst other stores.

Posted from Overclockers.co.uk App for Android

Hyburnate · 10 Sep 2013 at 00:00

eddyr said:
I have to agree with a few posters. I find OCUk's shop site one of the easiest to navigate of any online retailer. It would be a shame if in you efforts to fix the search function and you do decide its better to redesign as suggested, that you drastically change the layout and product presentation. It's organized (and looks it) and you can see all in compact format should you wish.

Speaking from experience there are a number of sites that I rarely bother to check regularly anymore and others grudgingly due to their "modern and fresh" revamp. Several are your competitors! Product navigation and selection viewing is such a chore on those sites that I only ever check to compare after first coming here.

A redesign does not mean making it hard to use.

mushtafa said:
As a suggestion, what about a site/theme optimised for mobile/tablets? Would make life much easier and would keep you competitive amongst other stores.

Posted from Overclockers.co.uk App for Android

The only thing I'd ask of them to do for phones and tablets is to use CSS as a large amount of the images they use could be done with CSS (albeit have a fall back for old browsers).

MeMeMeMe · 11 Sep 2013 at 06:11

Hyburnate said:
A redesign does not mean making it hard to use.

That's frequently what happens though.

I like the design. I would like a few more filters when searching in some areas, but not at the expense of making a less usable design.

John24 · 20 Sep 2013 at 05:04

I don't think there is anything fundamentally wrong with the site layout or functionality, a complete redesign is unnecessary imo. Whether it would be easyer for the developers though is another story but you could still replicate the current front end.

My annoyances for the site in general.

1. Search results aren't preserved when sorting the list unless you sort first then narrow down. So Price > Antec and not Antec > Price. (Note: this is a regression, it got fixed for a short while then broke again and has been broken for quite some time.)

2. Page Number links on the forum could be bigger to make them easyer to hit, it's not quick or easy with high mouse sensitivity settings.

3. The forum won't load now and again, although the site loads fine. A tracert to the forum shows the problem to be on your hosts network:

Code:

tracert forums.overclockers.co.uk

Tracing route to forums.overclockers.co.uk [91.151.218.11]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  unknown [192.168.1.2]
  2     5 ms     5 ms     5 ms  213.120.155.227
  3     6 ms     5 ms     6 ms  213.120.155.142
  4     6 ms     6 ms     6 ms  217.32.141.242
  5     6 ms     5 ms     5 ms  31.55.164.197
  6     6 ms     6 ms     6 ms  31.55.164.109
  7     6 ms     6 ms     6 ms  acc2-10GigE-0-7-0-6.bm.21cn-ipp.bt.net [109.159.248.214]
  8    14 ms    11 ms    11 ms  core1-te0-10-0-7.ilford.ukcore.bt.net [109.159.248.144]
  9     9 ms     9 ms     9 ms  transit2-xe-3-1-0.ilford.ukcore.bt.net [62.172.103.163]
 10    10 ms    10 ms     9 ms  t2c4-xe-10-2-0-0.uk-ilf.eu.bt.net [166.49.168.105]
 11    10 ms    10 ms    10 ms  xe-9-0-1.edge3.London1.Level3.net [195.50.124.69]
 12    10 ms    10 ms    10 ms  vl-3504-ve-118.csw1.London1.Level3.net [4.69.166.141]
 13    10 ms    10 ms    10 ms  ae-12-51.car2.London1.Level3.net [4.69.139.67]
 14    10 ms    10 ms    10 ms  gi25fx.L3.tcrb.SoV.Serverstream.net [212.187.160.42]
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

** OcUK SEARCH ISSUES: IF YOU HAVE ISSUES WITH OcUK SEARCH LET US KNOW!! **

OcUK SEARCH ISSUES: IF YOU HAVE ISSUES WITH OcUK SEARCH LET US KNOW!!