Ofcom ruling on mid-contract price rises and network response

[Em3bbs]

No it said you could cancel your contract without any fees not that you could get them to cancel the price increase.

Sorry I didn't read properly.

 

[Brenn47]

No it said you could cancel your contract without any fees not that you could get them to cancel the price increase.

Is this true? I've love to cancel my VM contract, I've had enough of their price rises. Every few years I have to phone them up and remind them what deals they're advertising in the press, and that they're charging me double!

 

[Haggisman]

If only OFCOM would cast their beady eye in Virgin Medias direction. My Three for £30 is now £59, they rob their existing customers blind to fund the new customers *deals*.

I hope so, Virgin Media are disgusting the way they rob their existing customers to fund/fool the new customers. Every month they put the ruddy price up for "better value" apparently. Lying #####

I wonder if this can work retrospectively? Virgin recently increased their prices (whilst I was still in contract), I wonder if I can argue them back down to what it's supposed to be.

I've heard they're supposed to be doing another increase as well.

Every Virgin price increase I've had, has been accompanied by a letter stating that if I don't accept it I am free to terminate my contract with no exit penalty. In fact I think they're the only provider who actually offered this before the ofcom ruling?

With regards to O2. I've been a loyal customer for ~13 years. That's going to change when my contract finishes in June, unless they can give me some hefty discounts (I'm talking free SGS5 or Note 4 for <£30/month, which is unlikely )