Hey,
I'm having some problems with BMW claiming that my thermostat is not faulty.
They are basically saying that because the ecu does not have a fault code, it is not faulty, despite the coolant temperature in the workshop menu not going above 65c even after hours of operation, sometimes as low as high 50s! When i first bought the car it sat around 90c all the time, 88-89 ish.
I have provided a photo of the workshop menu after an hour of driving etc but BMW service are saying that because I'm not supposed to access this menu they refuse to accept it as evidence, and are flat out saying there is nothing wrong with the car because the ecu has no faults.
At first he actually said it was the outside air temperature (59c in england at 11pm in february lol) until I provided him with the definitions below:
07.00 KTMP-MOM = Temp. Cooling Fluid (celcius)
07.01 ATMP-MOM = "Aussentemperatur" Temp. Outside (celcius)
I'm trying to find BMW's official stance on operating temperatures on the engine in the 335D so i can at least present this to them as well...anyone have any idea where to look? Once i have this I will be approaching the service manager instead of dealing with this service desk monkey.
any help would be appreciated.
I'm having some problems with BMW claiming that my thermostat is not faulty.
They are basically saying that because the ecu does not have a fault code, it is not faulty, despite the coolant temperature in the workshop menu not going above 65c even after hours of operation, sometimes as low as high 50s! When i first bought the car it sat around 90c all the time, 88-89 ish.
I have provided a photo of the workshop menu after an hour of driving etc but BMW service are saying that because I'm not supposed to access this menu they refuse to accept it as evidence, and are flat out saying there is nothing wrong with the car because the ecu has no faults.

At first he actually said it was the outside air temperature (59c in england at 11pm in february lol) until I provided him with the definitions below:
07.00 KTMP-MOM = Temp. Cooling Fluid (celcius)
07.01 ATMP-MOM = "Aussentemperatur" Temp. Outside (celcius)
I'm trying to find BMW's official stance on operating temperatures on the engine in the 335D so i can at least present this to them as well...anyone have any idea where to look? Once i have this I will be approaching the service manager instead of dealing with this service desk monkey.
any help would be appreciated.