This is what annoyed me about dealers. Unless the car is throwing codes up, they simply aren't interested. These days it seems like no mechanic in dealer workshop actually does any investigative work, they simply plug it in to a computer and if the computer says all is ok, they tell you nothing is wrong. And charge you £100 for them to have plugged it in. If there is an unquantifiable error (or sometimes even if there is such as in this case!), such as the car doesn't feel right, is down on power, making a strange sound, is lumpy or isn't changing gear as smoothly expect a fight as they will more often than not refuse to acknowledge it without their precious fault codes.
Fault codes are meant to be used in conjunction with good investigative work to obtain a diagnosis, rather than as a substitute for investigative work, as they appear to be in this and most cases involving dealers.