OK what the hell am I meant to do? Someone is still hacking my hotmail!

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...and they seem to be able to use it no matter how many times I change my password!

Recommend me a free virus scanner that will actually pick up a trojan or keylogger!!!

Pleeeeeease.
 
Check your secret question, it may be something stupidly easy that they keep knowing the answer too.
 
turn off system restore
ccleaner
windowsdefender
nod32 (trial will do fine)
spybot s&d
adaware

-having both windowsdefender and nod32 installed on your pc at the same time will slow your pc down, so i'd remove one of them after you've done all scans..

turn on windows xp sp2 firewall ,and do windowsupdate

if you havea dodgy copy of xp, then i'd reccomend getting a legit one for the updates!, home will do fine unless you need to be added to a domain
 
I'm all up to date and have been using the firewall, spybot, adaware, sophos anti virus, spybots resident thing and now avast!

Surely that would be enough, but obviously it's not. I reckon theres a major windows hole that hasn't been fixed yet.
 
Dont blame windows (or MS) for YOUR hotmail problem.

Create a new account, using a new password & secret question. Stop crying.
 
Maniac618 said:
What an idiot.

Look, he has a point. There is no possibility of a "major windows flaw" that's letting some random person access your hotmail account.

Firstly, how do you know they're actually getting into it? Make sure you actually know what the problem is before you worry any more.

Secondly, if you can't find another solution, reinstall your system from scratch.

Or just change your account, I don't believe for a moment you won't be able to some way or another.
 
not knowing where your computer is, but if it is at work, has anyone put in a key logger program perhaps?

maybe even someone at home ? brother / sister etc ?

just an idea, just very strange someone keeps getting into your hotmail account again and again
 
How do you know they are getting in to your account? Are they deleting stuff or sending random emails?

Seems odd that someone is getting into your account over and over. Change your password to something insane like 235fgartGGGAHDahh112272 [like, not the same as my example!] and then change your secret question and answer to something like:

What is your Mother's maiden name?

Your Answer: mustard

ie - the answer has absolutely no relation to the question being asked.

If you are still apparantly getting hacked - get a new account. You can obviously still get into your current account so there is absolutely no reason why you can't move your "stuff".

SiriusB
 
hmmm thanks guys.

For those of you saying it's all my fault. Think of it from my perspective. I am REALLY careful with my PC. I have loads more stuff to prevent this kind of thing than the average joe that knows nothing and that hasn't been hacked yet.

So imagine my annoyance that someone slipped the net after all the precaution.
 
Maniac618 said:
hmmm thanks guys.

For those of you saying it's all my fault. Think of it from my perspective. I am REALLY careful with my PC. I have loads more stuff to prevent this kind of thing than the average joe that knows nothing and that hasn't been hacked yet.

So imagine my annoyance that someone slipped the net after all the precaution.

How do you know that your account has been hacked.

Per chance are you getting a lot of return to sender emails saying things along the lines of "You sent us an email which had X virus in it, the email was rejected"? This doesn't mean that your account has been hacked. I used to get a few of those on hotmail myself when I still used it ages ago.

Im not sure if hotmail uses smtp (or perhaps something similar) but in reality an un-locked down mail server will let people send emails as if they were from another person, smtp requires no password. So when they spoof your email address you end up with the return to sender on occasion.
 
I've been using msn messenger and then it signs me out and my password doesn't then work so I quickly change it by using my secret answer on the hotmail site.

A few months ago I was hacked and the hacker locked me out of my passport until MSN gave me the account back 24 hours later.
 
I looked into this fairly extensively when a friend of mine was being hacked and spied on. The only truely reliable solution is to reformat and reinstall. There are of handful of hacker tools that are undetectable. From the sound of it, it's got to be a keylogger... so if the scanner doesn't find anything, then it could be one of those very well stealthed ones.
 
TomTomTom said:
I looked into this fairly extensively when a friend of mine was being hacked and spied on. The only truely reliable solution is to reformat and reinstall. There are of handful of hacker tools that are undetectable. From the sound of it, it's got to be a keylogger... so if the scanner doesn't find anything, then it could be one of those very well stealthed ones.

Good point made.

It wont take long to reinstall everything anyway - a few hours to get it back to how you like it.

Well worth doing if your email account is that important to you.
 
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