Soldato
- Joined
- 13 Jan 2010
- Posts
- 6,354
- Location
- Manchester
Yeah, because they have there own rules. I would email eBay and see what they say. Or better still I would phone them.
Online shop not collecting faulty item - what responsibilities do I have?
- Thread starter Engram
- Start date
Yeah, because they have there own rules. I would email eBay and see what they say. Or better still I would phone them.
What's the value? I ordered and received a faulty (fake) micro SD card from an amazon seller a couple of years ago. When I informed them it wasn't working, they refunded me in full plus £2 for my trouble and told me to keep/bin it.
Soldato
- Joined
- 13 Jan 2010
- Posts
- 6,354
- Location
- Manchester
I think you hold all the power here.
For 1 what can they really do about it if you put it in the bin? And for 2 they can't take any money off you for doing so.
If you want to do the honest thing send them a emails giving then 14 days to arrange collection or its going in the bin. If they don't then do what you want it it I say.
For 1 what can they really do about it if you put it in the bin? And for 2 they can't take any money off you for doing so.
If you want to do the honest thing send them a emails giving then 14 days to arrange collection or its going in the bin. If they don't then do what you want it it I say.