Online store for electricals, begins with V and ends in B - Please help

Atlas23 · 13 Dec 2013 at 15:39

Some of the reviews are priceless (https://www.ekomi.co.uk/review-valuebasketcom.html)

The process was very easy to follow. Delivery exceeded expectation.

Delivery speed was incredible

is all good hapy with them

And then the one real review:

10-day delivery time is a lie. I've been waiting over 6 weeks and my item has still not been dispatched. I've been promised 4 different dates, all of which were failed despite over 20 emails and 10 phone calls.

To add insult to injury, I phoned customer services and asked to speak to a manager. I was told "he is on another line" and asked to hold...where I was left for 1 hour and three quarters before my phone battery died with the call still unanswered.

I would avoid this company at all costs and will never use them again. This is my worst even internet shopping experience.

DJMK4 · 13 Dec 2013 at 15:39

Not really in the mood to discuss that right now

Any helpful comments other than what I am already trying would be welcomed though

tom_e · 13 Dec 2013 at 15:43

You can try a chargeback even if you paid using a debit card http://www.moneysavingexpert.com/shopping/visa-mastercard-chargeback

DJMK4 · 13 Dec 2013 at 15:46

Thanks for the link, I am on the phone to Lloyds at the moment to see what they can do

glenimp617 · 13 Dec 2013 at 15:49

Basket ends in B

Love this thread already

DJMK4 · 13 Dec 2013 at 16:00

glen8 said:
Basket ends in B

Love this thread already

Bored much :confused:

Atlas23 · 13 Dec 2013 at 16:02

DJMK4 said:
Bored much

It's GD, and a Friday afternoon.

Sure, some dodgy asian website may have your money, but lighten up a bit

Caged · 13 Dec 2013 at 16:04

What is it about the internet that causes people to ignore all their suspicions and dive in head first? People pick the cheapest supplier they can find, do the closest thing to handing over cash that you can do online, and then start to wonder what just happened.

If these same people came across a market stall selling these products £20-£30 cheaper than they could find them for anywhere else and the place only took cash, wasn't prepared to give out any contact details and said they didn't have the products right now but they'll deliver it (honest), they'd run a mile.

I guess this is why the Government believes people need the state to look after them when it comes to the internet.

DJMK4 · 13 Dec 2013 at 16:08

Case raised with Lloyds, if I dont have any luck with the company on the refund and 15 days pass then Lloyds will sort.

Also, I have "Never" been caught up with anything like this before, I am usually sharp when buying online, however this one time I let myself slip

This is not something I usually do

K1LLSW1TCH · 13 Dec 2013 at 16:10

glen8 said:
Basket ends in B

Love this thread already

To be fair it is DJMK4, hardly the pinnacle of intelligence.

DJMK4 · 13 Dec 2013 at 16:12

Cheers

K1LLSW1TCH · 13 Dec 2013 at 16:13

DJMK4 said:
Cheers

DJMK4 · 13 Dec 2013 at 16:17

I know

sorry just still annoyed this has happened, but slightly better that I have a bit of cover from Lloyds should this go wrong.

Also tablet ordered from Asda, pick up tomorrow afternoon

kefan77 · 13 Dec 2013 at 16:21

DJMK4 said:
Also, I have "Never" been caught up with anything like this before, I am usually sharp when buying online, however this one time I let myself slip

This is not something I usually do

The Dread Pirate · 13 Dec 2013 at 16:21

Vicious Badger?

Freakbro · 13 Dec 2013 at 17:47

The Dread Pirate said:
Vicious Badger?

That still doesn't end in a b though...only one suggestion has been right so far and that was Value Trolleyb

And yes, I am bored....

maddness · 13 Dec 2013 at 18:16

Very Bad..b

DJMK4 · 13 Dec 2013 at 18:20

Fine second word starts with B

Mod's feel free to close this now, I should have all the info I need