Options: Dead drive

agnes · 5 May 2013 at 17:13

Well, it's going to die haha. I bought a WD Blue 1TB drive at a car boot today, for next to nothing, from a stool with a ton of other kit on it. Figured if it's dead. My loss, no more than a McDonalds meal.

And what do you know, it has a few bad sectors

The warranty ran out in April... Any chance of getting it replaced? Or should I just scrap it?

Thanks

spudbynight · 5 May 2013 at 17:19

Contact WD and they MIGHT swap it for you if you are really nice.

agnes · 5 May 2013 at 17:27

How is there customer support?

I obviously have NO original paperwork for it.

wazza300 · 5 May 2013 at 17:36

I think they go of the drives serial number for the warranty,cs isn't bad

agnes · 5 May 2013 at 18:37

I checked the serial on their site, which gave me the date of April this year ending.

I will give them a call on Tuesday

neil3k · 5 May 2013 at 19:18

Bet you all £10 it has unseemly images on it

tres_kun · 5 May 2013 at 21:46

Do a full format on the drive
It might be all it needs

agnes · 5 May 2013 at 23:56

I have flattened it (written 0's to it) which took a long time! And then I got windows to assign a drive letter and partition it. As soon as I run the WD diagnostics, it still brings up the error. I might run a extended diagnostics. But even Windows brought up it's own HDD warning message throughout the flattening process...