Orange Homescreen Nightmare!

ZXSpectrum

ZXSpectrum

ZXSpectrum

Soldato
Joined
20 Oct 2002
Posts
11,786
Location
Derby
Looks like its gonna be fixed... :)

I know lots of people on here have been emailing the Orange CEO over the home screen issues; but i have only just got a reply - and we seem to have some success, my reply was different to what other people have received! Read below:

Dear Mr.

Thank you for your e-mail to Sanjiv Ahuja, Chief Executive Officer of
Orange. Sanjiv has asked me to respond on his behalf.

Orange software is added to our handsets to provide additional
functionality, such as the ability to have a second line on the same
handset. However, we have listened to the feedback of customers like
yourself and all future Nokia handsets launched on the Orange Network will
have the Orange Home Screen function added but with the ability to disable
it.

Currently, Orange cannot retrospectively fix handsets because during our
testing, we found there was a probability that some handsets could become
disabled. So rather than risk leaving customers with non-functioning
handsets we decided to install a new software package on all future new
phones.

Orange does not recommend the removal of the software by Third Party
companies and cannot be held responsible for any damage caused to the
handset if this is attempted.

Whilst I appreciate this information may not be entirely to your
satisfaction, I trust you consider the action we have taken to resolve the
Orange Home Screen problem to have gone some way to restoring your faith
in Orange.


Yours sincerely



Derek Lean
Executive Assistant

c.c. Sanjiv Ahuja, Chief Executive Officer, Orange

So it seems new phones will have the ability to turn it off, woo hoo!

Gareth
Click to expand...

Taken from the Nokia website...
 
I got my N70 today from Orange (upgrade) on contract FOC, now it has the orange home page, menu bar, i have 7 working day cooling of period. If i dont like this menu bar from Orange i can send it back, so they are not supplying phones yes without the orange thing on it! What can i do!
 
bah no good for me, got the n70 with the homescreen problem, keep having to switch the phone on in safe mode to remove the screen, but that also gets rid of the batt, network an time icons on the screen
 
Safe mode ??? tell me about that please?


Just found a place in sheffield (7 miles away) that will flash it to latest version for £20, invalidates orange warranty but not the Nokia warranty, and gets rid of everything to do with Orange, therefore making the phone faster! Thank god.

So touch wood, going up there tomorrow morning to get it sorted.

But please tell me how you start the phone in safe mode ?
 
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