Orange network IPhone !

claire said:
i got my new phone in april with orange. it was working fine for a few weeks and now it is just rubbish, i can hardly get any signal anywere, i can hardly use my internet, somtimes people cant ring me it just sends me a txt saying somone tried to ring me, the screen freezes ! Does anyone else have these problems or no whats worng. i called orange's so called "excellent" customer service and got told to reset it which i have and still no luck and now i just cant get intouch with them. is there anyway possible i can cancel my contract for not getting the service i am paying £45 a month for and i paid £128 the first month for a month in advance wich i never got told about ! i cant take this for 2 years !!

sorry for the rant please help!

Thank you
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Where are you based? If in central London then Orange have been having massive issues for the past few weeks with their 3g Network in certain areas which they acknowledge - the only way I've been able to recieve calls reliably is to disable 3G and make the phone use GSM network only (not sure if you can do this with an iPhone but thought I'd mention it)
 
i am in leeds. They said that there is no problems where i am with the signal or anything. the guy told mt to turn of 3g to see if i get a better signal but i didnt and now my 3g hardly works and i turned it back on.
 
Personally i would just flog the phone as its only a few mths old and get something that actually works...if you dont want to do that then take it into an apple store and get them to look at it.
 
i was thinking of that but i just dont want to be with orange in all honesty there just rubbish and cant get anything out of there customer service.
 
claire said:
i was thinking of that but i just dont want to be with orange in all honesty there just rubbish and cant get anything out of there customer service.
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Then if they dont resolve your problem...i would ring up and ask how much will it be to cancel the contract that your in....sell the phoen for as much as you can...and then use that money to pay off your contract if its reasonable.
 
it will be quite a lot cos i got it over 24 months and only had it 2 month. iphones wont be going for that much now the new one is out will they .
 
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