Orange Query - Existing customer wanting MicroSim

[Windle]

Obtained an iPhone 4 and will need a micro-sim for it when it arrives, now I have an existing contract with Orange and understand I can just cut down my existing sim but would rather just get a proper one. Will they send me one if I Phone 150 or do they charge?

Just wondering before I call tomorrow so I can go in prearmed

 

[Orange Helpers]

Hi Windle

If your previous phone was an iPhone and you are on one of our iPhone packages, our Customer Service Helpdesk should be able to send you a new micro-SIM at no charge.

If you are not currently on one of our iPhone plans, we would still be able to provide a micro-SIM at no charge, but you would also be required to purchase an additional iPhone wi-fi and data bundle costing £10.00 each month.

I hope this helps.

Darren from Orange Helpers
Twitter: http://twitter.com/orangehelpers
Facebook: http://www.facebook.com/OrangeUK

 

[Journey]

What a complete and utter rip off. You buy an iPhone sim free and then you are forcing the customer to pay £10 per month for something they may not ever want, wi-fi can be used for free at home and data can be turned off so how the hell are Orange justifying this.

 

[Yas786]

Just cut it down...or get one of these cheapo sim cutter...no need to get Orange to give you so that they can charge u extra lol.