Soldato
Looking to get an order management system at work as admin are finally seeing how backwards and archaic Quickbooks desktop is trying to work from home during lockdown. I tried to push for a system last year before there was even a hint of this but the ideas were shot down due to cost and "it's not needed, we're fine". Well now we're not.
Warehousing used to be outsourced but due to the lockdown we had to relocate the warehouse at no notice. Fortunately I'd already got a RM account with Click and Drop set up after testing it with a new Amazon and eBay account otherwise they would have been handwriting addresses and queuing at the post office. They all sync great and I can get 6x as many orders done due to not having to manually enter in the data multiple times as I can with the general sales from admin. Now we have full control of orders in to orders out I want a system which basically does everything as sometimes an address can be entered in three times for the same order at various stages.
Hoping to migrate Quickbooks Desktop to Online, but there's 12 years of data and Online doesn't have all the same tools as desktop so worried about data loss (can keep a backup), need to sync Amazon, eBay, 2x Magento stores and manual order entry from phone/email.
Previously I've used Linnworks but the layout isn't very user friendly (looks worse than Quickbooks desktop) and cannot customise to allow only the features we need, also the addition of Quickbooks sync requires more external software which costs extra and isn't bi-directional. I've also had a quote from Orderwise which on paper their system looks great, but their pricing structure leaves a lot to be desired with a massive fee up front (1 year's billing!) to "onboard" which we have to do all the work for anyway and any changes to the system due to sync changes adds an extra monthly fee and set up cost which is just over the top for the size of company we are. It would be cheaper to hire someone to do the admin manually. My other suggestion was to use Zapier and run a dummy Magento store as a central sync location with a few modifications then push data in/out of the dummy store to whichever bits of software need syncing.
Linnworks is the only one I've managed to build a demo system on without having to pay out for features, all the others are able to provide a software demo of a showroom store but quite often these are missing some of the tools we might rely on or the pricing doesn't reflect the flexibility needed for a growing company. Trying to get a feeler out with what other software I should be looking at or any experience.
Warehousing used to be outsourced but due to the lockdown we had to relocate the warehouse at no notice. Fortunately I'd already got a RM account with Click and Drop set up after testing it with a new Amazon and eBay account otherwise they would have been handwriting addresses and queuing at the post office. They all sync great and I can get 6x as many orders done due to not having to manually enter in the data multiple times as I can with the general sales from admin. Now we have full control of orders in to orders out I want a system which basically does everything as sometimes an address can be entered in three times for the same order at various stages.
Hoping to migrate Quickbooks Desktop to Online, but there's 12 years of data and Online doesn't have all the same tools as desktop so worried about data loss (can keep a backup), need to sync Amazon, eBay, 2x Magento stores and manual order entry from phone/email.
Previously I've used Linnworks but the layout isn't very user friendly (looks worse than Quickbooks desktop) and cannot customise to allow only the features we need, also the addition of Quickbooks sync requires more external software which costs extra and isn't bi-directional. I've also had a quote from Orderwise which on paper their system looks great, but their pricing structure leaves a lot to be desired with a massive fee up front (1 year's billing!) to "onboard" which we have to do all the work for anyway and any changes to the system due to sync changes adds an extra monthly fee and set up cost which is just over the top for the size of company we are. It would be cheaper to hire someone to do the admin manually. My other suggestion was to use Zapier and run a dummy Magento store as a central sync location with a few modifications then push data in/out of the dummy store to whichever bits of software need syncing.
Linnworks is the only one I've managed to build a demo system on without having to pay out for features, all the others are able to provide a software demo of a showroom store but quite often these are missing some of the tools we might rely on or the pricing doesn't reflect the flexibility needed for a growing company. Trying to get a feeler out with what other software I should be looking at or any experience.
