Huge problem
I ordered the i3 bundle overclocked to 4.40ghz on Monday with assurance it was garuenteed delivery today. He said if it's not here Tuesday It would deffo be here today.
So me being a newbie at building PCs I hired someone to come out and Teach me how to do it, get me involved as well as building it for me. So i Paid £15 call out charge and an extra £25 deposit. In total it would be £45 which im happy to pay as he's teaching me.
So It's 5 and the products didnt come I phoned Ocuk and the best they could do was refund me £10 delivery charge, which anyway I should have gotten for free as I'm a "Loyal Forum Member". I then saw this;
This is what I ordered originally;
http://www.overclockers.co.uk/showproduct.php?prodid=BU-039-OB
So i saw this and opted to change my order as it was £275, £10 more and It's come down in the weekly sale to £245
http://www.overclockers.co.uk/showproduct.php?prodid=BU-035-OB&groupid=43&catid=339&subcat=
My question is, why was it originally £10 more then the £265 one i ordered as it's under clocked by 0.20ghz to the other version.
And two, If i was told a garuenteed delivery by today me loosing about £40, I'm just slightly angry as nothing was sorted/no action taken as a sales rep promised me it's coming today so now I'm £40 out of pocket and was thoroughly enjoying purchasing more upgrades from here in the future
Also now I cant afford to finalise my build for 2-3weeks which is truely just ....
I ordered the i3 bundle overclocked to 4.40ghz on Monday with assurance it was garuenteed delivery today. He said if it's not here Tuesday It would deffo be here today.
So me being a newbie at building PCs I hired someone to come out and Teach me how to do it, get me involved as well as building it for me. So i Paid £15 call out charge and an extra £25 deposit. In total it would be £45 which im happy to pay as he's teaching me.
So It's 5 and the products didnt come I phoned Ocuk and the best they could do was refund me £10 delivery charge, which anyway I should have gotten for free as I'm a "Loyal Forum Member". I then saw this;
This is what I ordered originally;
http://www.overclockers.co.uk/showproduct.php?prodid=BU-039-OB
So i saw this and opted to change my order as it was £275, £10 more and It's come down in the weekly sale to £245
http://www.overclockers.co.uk/showproduct.php?prodid=BU-035-OB&groupid=43&catid=339&subcat=
My question is, why was it originally £10 more then the £265 one i ordered as it's under clocked by 0.20ghz to the other version.
And two, If i was told a garuenteed delivery by today me loosing about £40, I'm just slightly angry as nothing was sorted/no action taken as a sales rep promised me it's coming today so now I'm £40 out of pocket and was thoroughly enjoying purchasing more upgrades from here in the future
Also now I cant afford to finalise my build for 2-3weeks which is truely just ....
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