Hey guys,
On the 26th August I received my HTC Desire from mobiles.co.uk on the Orange Dolphin Plan which is a 2 year contract with 300 minuets, unlimited texts and 500MB of data.
I am having terrible signal problems, people are unable to contact me at work and I have equal difficulties with sending text messages (I am often prompted with 'message unable to send')
I have been in the south of England for 3 days and then Scotland for the other 4 so it's not as the problem lies within my location.
I am wondering what I should do now? Apparently mobiles.co.uk only have a 7 day refund policy and I'm on 8 days (including the weekend).
Another problem I have is that the battery is dead after 7/8 hours. This is with minimal use! I know the desires don't have the best battery life in them but 7/8 hours!?
EDIT- There 7 days returns policy doesn't include working days so I should be fine if I contact them today! Shame they aren't picking up though...
On the 26th August I received my HTC Desire from mobiles.co.uk on the Orange Dolphin Plan which is a 2 year contract with 300 minuets, unlimited texts and 500MB of data.
I am having terrible signal problems, people are unable to contact me at work and I have equal difficulties with sending text messages (I am often prompted with 'message unable to send')
I have been in the south of England for 3 days and then Scotland for the other 4 so it's not as the problem lies within my location.
I am wondering what I should do now? Apparently mobiles.co.uk only have a 7 day refund policy and I'm on 8 days (including the weekend).
Another problem I have is that the battery is dead after 7/8 hours. This is with minimal use! I know the desires don't have the best battery life in them but 7/8 hours!?
EDIT- There 7 days returns policy doesn't include working days so I should be fine if I contact them today! Shame they aren't picking up though...
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