Ordered game and just as I finished transaction, gateway timeout, money taken but not got my purchas

[Nexus18]

Damn, no it doesn't!

Got to release date check.

 

[Nexus18]

I know, but so scared encase I get banned!

 

[Nexus18]

Some where someone said that you shouldnt get banned for it!

Yeah, from what I have read it should be fine but there have been a few posts saying that if they see anything dodgy like that, it may get banned iirc.


*shivers*



If it doesn't get released by 4 or no word on what is diff happening I will just use the VPN

 

[Nexus18]

Just an update, got fed up with waiting for them to send the simple 5 minute email to northern bank (impatient I know ) so I posted it on their forums (again) to try and get some attention and it worked, few mins later got a response saying:

We've contacted your bank. It's up to them. You need to contact them yourself and request a release of the funds they are holding... Usually any authorisations would drop off your statement within 5 or 7 business days. If the funds haven't appeared back in your account withn a week, I'd suggest you get back in touch wiith your bank and request that they file a chargeback on the first authorisation ( not the second successful one, obviously)

So going to give it 2 days and if nothing happens, I will ring the bank to check up.

I honestly think that I would still be waiting for someone to reply to my request if I hadn't posted the issue in public forums

Such slow poor service from them.

 

[Nexus18]

I have used the VPN. It is only for the date check, then you remove it and play as normal

Yup, I just used the proxy method posted by Raven a few hours ago, don't see why I should have to wait till Friday whilst everyone else gets to play, have fun and get a head start with all the goodies unlocked without any punishment

And very glad I did!

its a pre-auth it will drop off in about 3-5 days

p.s patience is a vertue, expecting an immediately response is douche like

Yup, hope it does

Well the guy tbf was taking forever to respond, one response a day, and it would have only taken him a few minutes to sort my issue out and move onto the next guy and when it comes to that stuff, I worry, get annoyed and then impatient

 

[Nexus18]

Well I wasn't as worried after reading through all these comments, however I just checked my account there and that 32.57 has now been taken from the overall balance as well.

So I presume that the money has gone to GMG and I already order the game again from them, so I have contacted them asking if they have got it and if so could they refund it since I already purchased the game again from them. I will have to contact the bank shortly as well now.

 

[Nexus18]

Ok guy at GMG asked for the last 4 numbers of my card and it did go to them so I am being refunded for the first unsuccessful order and should get the money back in to my account within a few days time hopefully.