Origin.... EA APP

Anyone had any experience with recovering their EA account?

I've not logged into Origin since it went away, so I downloaded the new app the other month and tried to log in. Log in failed. Password was correct as it was added via a password manager several years ago, so it worked at one point.

I tried the reset password option where it requires you to click a link in an email. But the email never arrives. I gave up.

A few weeks later I tried again and got the same result. At this point I reached out to EA for some help and the online chat guy was absolutely useless. Constantly reading off a script and not actually listening to the problem.

Eventually it transcribes that my account has been disabled to prevent "hackers", and there is no email address associated with the account anymore. After asking for the account to be re-enabled and email updated I got nowhere. More script reading and eventually the chat guy gave up and left.

Anyone got any experience with this? Essentially any games I have acquired on my EA account are inaccessible because too long has passed since I last logged in. EA chat is useless, other help articles don't help. I'm stuck.
As daft as it sounds - you tried tweeting them?
 
Anyone had any experience with recovering their EA account?

I've not logged into Origin since it went away, so I downloaded the new app the other month and tried to log in. Log in failed. Password was correct as it was added via a password manager several years ago, so it worked at one point.

I tried the reset password option where it requires you to click a link in an email. But the email never arrives. I gave up.

A few weeks later I tried again and got the same result. At this point I reached out to EA for some help and the online chat guy was absolutely useless. Constantly reading off a script and not actually listening to the problem.

Eventually it transcribes that my account has been disabled to prevent "hackers", and there is no email address associated with the account anymore. After asking for the account to be re-enabled and email updated I got nowhere. More script reading and eventually the chat guy gave up and left.

Anyone got any experience with this? Essentially any games I have acquired on my EA account are inaccessible because too long has passed since I last logged in. EA chat is useless, other help articles don't help. I'm stuck.

My brother had this too with his EA account, got hacked and the person changed the email address assigned to the account, even with access to the original email address he was never able to get the account back. EA support is useless.
 
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