Outlook 2007 prints to wrong printer (but Word+Excel are OK)

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17 Mar 2010
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I have a weird issue. Only one user affected (out of about 60 total). Brand new PC, new Windows XP SP3 image, brand new install of Office 2007. When she prints to a certain network printer from within Outlook, the page will print on another printer altogether. Yes when she prints from within Word or Excel, it prints to the correct printer.

I have checked for weird stuff like the possibility of IP address conflicts, but can find nothing. The fact that printing works fine from other apps seems to indicate its not a printer setup problem, but rather an Outlook 2007 problem.

Any clues that anyone can offer as to why this would be the case?
 
Try the following in that order:

Make sure she's printing to the correct printer.

Check printer settings.

Try a web folders reset.

Reinstall office 2007.
 
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