Overclockers - My Review

Farore

Farore

Farore

Associate
Joined
11 Aug 2007
Posts
582
Location
Preston, Lancashire
I have once ordered from OCUK before. The item came the next day, and I was more than impressed. It was however, marginally more expensive than a major competitor.

I again today placed a rather large order with OCUK, to the tune of £1500, ordering the £800 rest of the system from a competitor. After much headaches and phone calls to the competitor why my order had not been dispatched, I found out it was because their website had incorrectly showed stock as in, rather than depleted.

I then just removed the item's the competitors didn't have in stock and just played another order for those components from OCUK.

I promptly received the delivery tracking numbers from OCUK, whilst I had to push the other company into doing it for tomorrow.

This once again, looks like another good OCUK experience.

Edit: Posted it here because couldn't find elsewhere to post this.

I am impressed that when I ring up, I get to speak to a human right away rather than a machine. Also, I value the advice given to myself by the OCUK staff.

Thanks OCUK. :) Top mark's.
 
I guess it's OcUK down to a T really... may be slightly more expensive than some competitors with some items, but the quality of service tends to be a lot better and worth paying the extra couple of quid to get it here.
 
Bloody awesome customer service so far. Hope I don't have a problem! But if I do, I think I'll be in good hands.
 
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Best example of good service from OCuk was when i tried RMA'ing a set of broken speakers. I rang up and they offered to pick up the speakers imediately.

Unfortunately they didn't pick them up the day they said they would. So i rang OCuk again, and they rang up the couriers and had the speakers picked up within an hour...now that i found impressive.:)
 
Appologies in that case. I didn't mean to break the rules. Just thought I would say thanks to OCUK so far, really.
 
GOOD review :)

When i first bought stuff of OCUK i was very worried that i made a mistake and that i was gonna get ripped off by them all the negative things that were said about them.BUT JESUS was I wrong about them everything arrived fast ,first class delivery, first class customer service, good prices and good range of goods.

Anyone out there lookng to buy pc stuff from them just go ahead and buy from OCUK you wont be disapointed, :)
 
I ordered my rig from them a few weeks ago and it came a day late. Grr. Having said that, I gave OCUK a ring and they were very apologetic, so not too many complaints here! From what I have heard they get it right more often than not, I was just unlucky.
 
The thing that tipped the balance slightly more towards OCUK was FINALLY getting the phone system sorted out so you no longer get constant engaged tone, also, the queue number is a welcome touch too.
 
BillytheImpaler said:
That is not true in the least. What's disallowed is slagging off OcUK or posting questions that should be directed to the shop itself, such as order inquiries or stocking questions.
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Oh right - so if someone posted a bad experience (without the swear words and general spam), would it be allowed to stay?
 
I think my friend just had a one of experience with OCUK, he ordered an ultima system on saterday with vista, didnt recieve it till friday.
When he opened it up there was no copy of vista and no drivers called them 5mins before closing they put him in a cue next thing the shop was closed and nobody answered his call.

Everytime i have used them the sevice has been excellent :)
 
flibby said:
I guess it's OcUK down to a T really... may be slightly more expensive than some competitors with some items, but the quality of service tends to be a lot better and worth paying the extra couple of quid to get it here.
Click to expand...


Well it's mostly £10 extra and if your doing a big order all those £10 tend to add up.
 
I've never had any problems with ordering from competitors (usually stuff that OcUK don't have in) but I usually go to OcUK anyway, as we are about a 25 minute drive from it. And I like to pick stuff up, I don't want to wait for new bits to arrive in the post :D
 
Ahh you lot got to be careful, its all good and easy when it comes to ordering from overclockers or any competitors but what sets companys apart is the after support. If you have any problems and want to get a RMA number, please let us know how you get on. I just keep on hearing problems with the after support of OCUKs.....
 
OcUK get my vote aswel, i dont find that that expensive, must be the shops i look at :p, but the service and delivery sets them apart. never had a problem with delivery and they ship to my works address, which not every company will do!

Plus the forums make the shop a success aswel not directly but when you got loads of people from a shop forum helping you buy and build it gives you more confidence and assurence to buy from a please that has many a happy customer
 
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