Overclockers UK New Website Launch! Queries Thread

[Jay85]

Just noticed OCUK's new website, first thing i delved into was accounts and see if anything's changed.

Straight off the bat i noticed all my saved addresses were gone, will these be reimplemented or will we have to put them in again?

Also queries for existing/ongoing orders, can they be managed now directly through the order history page or will it be something that is still maintained over email/forums CS section?

Site looks good, but i do miss the old colour scheme with the black background, made it abit easier to read.

New Site: PC Systems & Components | OcUK (overclockers.co.uk)

 

[Jay85]

Updated OP with the new site address, thanks for pointing that out ED209.

 

[Jay85]

Also don't know if its just me but there doesn't seem to be a limit on free dpd shipping now when linked to forum account?

 

[Jay85]

Looks like there's no option to reject the tracking cookies? The only option is to accept them all. GDPR might be having some words with you

Yeah noticed this too lol, maybe it's not officially live yet? But i can order through the new page, got to payment section no problem.

 

[Jay85]

The forum has a shop now?

 

[Jay85]

Oh looks like the old site did the same thing too :/.

Given the GDPR fine is the greater of £17.5m or 4% of turnover that's a lot of Haribo

I'm sure there's an explanation for it, wait for devs to join in on Monday .

Have you considered it may be a new underlying platform and the skin is just the "presentation" layer, and designed to be kept consistent?

Or are all of your observations skin deep and lacking any real thought?

They're defo using something like shopify / Shop as the base with a skin on top, the payment page feels generic like other stores i've used.

Still no proper way to filter results on a page. For example it is not possible to filter all 80 plus plat power supplies by their wattage or filter RAM by their size.

Almost as bad as Amazon. I find OCUK to be cleaner/more readable.

Yeah that's one thing i thought they would implement when they said they were migrating/building a new site. Maybe there's more to come yet but the lack of a decent filter always gets me, i spend too much time trying to find what i actually want to look at without having to sift through.

 

[Jay85]

Must be your connection then, loads super fast on mine.

Same. The old shop was always horrifically slow for me, no matter what device.

Both old and new store loaded super fast for me, never had an issue.

should be a filter to get rid of all the items that aren't in stock

This is one thing i really want on the new site! A certain retailer has this function and it comes in so handy not having to sift through all the out of stock items.

 

[Jay85]

Mine has a white background and black writing, Do you have dark mode enabled on all site or something similar?

Looks like its a dark grey background with white overlay, im viewing it on my phone. It looks weird and out of place, like sudden blocks of colour and a lot of empty space.

 

[Jay85]

Very white, I think it has seared my eyeballs...

Needs blacks, lots of blacks! I tried again tonight to get a better perception of the site on the ultrawide and its no better... Bring back the old skin ocuk!

 

[Jay85]

Anyone else lost the content of their wishlist and stored addresses?

Edit: and order history!

Edit 2: https://www.overclockers.co.uk/account/orders is still working , can see order history, wishlist and addresses.

https://store.overclockers.co.uk/customer/order is missing everything.

Why you do dis OcUK?

Yeah all my orders before 2019 have gone, use to look back at previous orders to see what i bought.

yup wishlist is cleared too. I suppose you could remake it if you opened up the old site and logged in, that still works.

 

[Jay85]

Has it actually 'launched' or have staff been testing it and accidentally posted links to it?

Well technically it does say “welcome to our new website”

i tested the Marker.io thing last night to report an error with the basket and got a reply this morning saying they’ll fix it too.

 

[Jay85]

nice, they have fixed

3rd of October:
100% zoom on 4k monitor




5th of October:
100% zoom on 4k monitor

Wait thats the new and old website?

 

[Jay85]

I've been ordering through the new website, i noticed the new website uses a different order number usually starting with ST where the old ones start with OC.

Some of the problems i've found i've sent through the report tab.