Overdraft Fees.

[Riiya]

Hi.

I just want to ask, after seeing the news recently about people reclaiming absurd overdraft fees, if I have a chance at doing this myself.

Last year I was shopping around on ebay for a few items, confident that my wage had been paid into the bank that day. I bought one item and tested the payment through paypal; it worked.

Now, I was with the Natwest under 18s account at the time, which meant I could 'categorically' NOT go into an overdraft - apparently. This lead me to believe that, yes, my wage had been paid into my account and I could continue shopping; I bought 17 more items, paid through paypal, and finished.

2 days later I had a letter from Natwest saying my account was -800 GBP, that I was charged for the items I bought, plus the overdraft fee; 18 times!

That was about 18 x 35 GBP, which came to -630, then the rest was from the cost of the ebayed items.

I was a bit miffed; I was under the impression I could not go into an overdraft. Needless to say the bank assured me that I had to pay the remaining balance, otherwise there could be further costs applied to my account. Not to mention that if anything else came out of the account it would add a further 35 GBP!

Any ideas whether or not I am entitled to claim it back? I'm not sure what the circumstances must be to be allowed.

Regards,
Brian.

 

[Abraham]

yes, it's pretty much a perfect example of the situation for the charges being refunded
primarily the charges are too high
then they've charged you several times for going into your overdraft the once
and obviously you were unaware it was possible for you to go overdrawn (a very bad assumption to make, but still)
if you were charged any interest etc as a result of these charges being made this will only strengthen your case
i'm not saying you're guaranteed all the money back, but i would say you're very likely to get a fair amount

 

[Riiya]

How can I go about getting all the documentation I need? I'm pretty sure I have thrown away all the bank statements that pertained to the dates in question. Also, how do I go about claiming; I would even be happy for a portion of the money back if the bank settles.

Regards.

 

[csmager]

You can justify high interest rates and a 'slap on the wrist' fine for using an unauthorised overdraft, but £630 for essentially one mistake is absurd.

 

[Abraham]

You can justify high interest rates and a 'slap on the wrist' fine for using an unauthorised overdraft, but £630 for essentially one mistake is absurd.

the problem normally gets further compounded when they try to take the interest
because they cant
so you get a charge for the interest taking you more overdrawn, and so it mounts up

 

[Abraham]

How can I go about getting all the documentation I need? I'm pretty sure I have thrown away all the bank statements that pertained to the dates in question. Also, how do I go about claiming; I would even be happy for a portion of the money back if the bank settles.

Regards.

as regards the statements, how long ago are they?
and do you have internet banking?

as for the information about how to go about it google becomes your friend
there are even people who will do it all for you and take a cut of the payback

 

[Rebel=UK=]

This site may help, its also got template letters aswell you can use. Dont worry if you havnt got bank statements you can get them off the bank using the DPA, youll have to pay a £10 disclosure fee tho, but you can get that back aswell.


http://www.moneysavingexpert.com/reclaim/bank-charges#bail

 

[benktlottie]

Just do it. youll get the whole lot back, plus interest. We filed our claim for 1915.50 via MoneyClaim on Friday, Lloydstsb have until Friday 13th (oh, just realised) to respond or the claim will go in our favour...

Regarding the paperwork, internet banking or reuqest it via the Data Protection Act for £10. Or, dyou know the date all the charges were applied ? You only need to list the charges, charge type and date when you send the initial letter...

 

[Jimbeam3678]

Hi.

I just want to ask, after seeing the news recently about people reclaiming absurd overdraft fees, if I have a chance at doing this myself.

Last year I was shopping around on ebay for a few items, confident that my wage had been paid into the bank that day. I bought one item and tested the payment through paypal; it worked.

Now, I was with the Natwest under 18s account at the time, which meant I could 'categorically' NOT go into an overdraft - apparently. This lead me to believe that, yes, my wage had been paid into my account and I could continue shopping; I bought 17 more items, paid through paypal, and finished.

2 days later I had a letter from Natwest saying my account was -800 GBP, that I was charged for the items I bought, plus the overdraft fee; 18 times!

That was about 18 x 35 GBP, which came to -630, then the rest was from the cost of the ebayed items.

I was a bit miffed; I was under the impression I could not go into an overdraft. Needless to say the bank assured me that I had to pay the remaining balance, otherwise there could be further costs applied to my account. Not to mention that if anything else came out of the account it would add a further 35 GBP!

Any ideas whether or not I am entitled to claim it back? I'm not sure what the circumstances must be to be allowed.

Regards,
Brian.

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