Overseas order, tracking anomily

Soldato
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Buckinghamshire
I ordered something online from America (computer component not available over here) and it was sent by USPS - I take it this comes through to Parcel Force?

This is currently the status via on line tracking.
Bullet Attempted Delivery Abroad, October 24, 2007, 1:46 am, GREAT BRITAIN
Bullet Out of Foreign Customs, October 23, 2007, 12:42 pm, GREAT BRITAIN
Bullet Into Foreign Customs, October 18, 2007, 1:07 pm, GREAT BRITAIN
Bullet Arrived Abroad, October 18, 2007, 11:59 am, GREAT BRITAIN
Bullet International Dispatch, October 13, 2007, 5:12 am, MIAMI
Bullet Electronic Shipping Info Received, October 08, 2007

Firstly.. Delivery attempt at 1.46AM :confused: Anyone else had tracking be wrong?

Someone was here at 1.46pm and didn't hear anything.
 
That could be 1.46 am (american time), or about 6.46am or thereabouts?
Just a thought. They do normally give local time though... :confused:
 
Sounds like the most likely thing that happened.
So, it was either delivered at 6:46 if the company is based on the east coast, 7:46 in central, or 8:46 for west coast.
 
I have a guitar coming from the states, but all I have is a United states postal service, customs declaration and dispatch note CP72. Also have an USPS insured mail reciept.. is there anyway to track?

Im hoping its in the uk now as it was sent on 18th last week, so either parcel force or customs might have it now?
 
Ooooh managed to track my parcel using a number off the reciept. I went on the USPS site and it said...


Label/Receipt Number: xxxxxxxxxxxxxxxxx US
Status: Arrived Abroad

Your item arrived in GREAT BRITAIN at 8:35 AM on October 24, 2007.

Information, if available, is updated every evening. Please check again

later.

Its in the country.. ooh yeah. Now what happens? do customs hold it? how long? or does parcel force get it? ditto.

thanks to the op for the idea.

Sorry for the tread hijack... ooops lol.
 
I think customs process it, then they pass onto Parcel Force as it's part of Royal Fail.

I'm assuming I have not received a VAT charge on mine if there was a delivery attempt.

Last time I ordered a PSU from the states, it was held at Parcel Force and they sent a letter out saying how much I needed to pay + a nice little holding fee added on by them before they sent it out.
 
Any news on your parcel? I ordered some headphones from the states, and I've got the same thing:

Attempted Delivery Abroad, October 27, 2007, 9:02 am, GREAT BRITAIN
Bullet Out of Foreign Customs, October 26, 2007, 5:24 am, GREAT BRITAIN
Bullet Into Foreign Customs, October 24, 2007, 4:58 am, GREAT BRITAIN
Bullet Arrived Abroad, October 24, 2007, 12:44 am, GREAT BRITAIN
Bullet International Dispatch, October 22, 2007, 6:42 am, JOHN F. KENNEDY APT/NEW YORK
Bullet Processed, October 22, 2007, 6:41 am, JAMAICA, NY 11499
Bullet Processed, October 20, 2007, 5:08 pm, RALEIGH, NC 27676
Bullet Acceptance, October 20, 2007, 1:14 pm, CHAPEL HILL, NC 27514

:confused:

BTW, I didn't buy a bullet. :D
 
"Attempted Delivery Abroad" means that the package has been handed to Parcelfarce (and likely requires payment of customs/duty) and it's in one of their international hubs. Or if you're lucky, one of their local hubs. It doesn't mean it's got anywhere near your doorstep unfortunately.

If you've got a USPS "Track and Trace" number, enter it in Parcelforce's tracking form on their website to get its status in this country (IIRC there's a checkbox for 'international parcel'). If it's awaiting customs charges, don't bother waiting for them to send you a letter informing you as such - it will be a very long wait.

Instead, find out which depot it's at and give them a call to confirm it's awaiting charges. Then pop down to the depot yourself (if possible) and pay on the spot. Otherwise you'll just have to sit and wait out the letter arriving before you can pay the charges and get it delivered.

If charges aren't required, then Parcelforce's tracking system should give you an idea of when it's likely to be with you.

HTH :).
 
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Track & Trace
Please wait. Your search is in progress.
Please wait. Your search is in progress.
Please wait. Your search is in progress.

The parcelforce website is useless! :mad:

EDIT: Sorry, the tracking facility is temporarily unavailable. Please try again later. If this problem continues, please use the help button below.

:mad:

Anyone want to take a guess in what import duty will be if the value is declared as $150?
 
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Anyone want to take a guess in what import duty will be if the value is declared as $150?
Depends what the item is, duty depends on the type of item rather than the value. Could be anything from 3% to 20%, plus Parcelforce's insane £13.50 handling fee as described above. Headphones I think will be about 3.7% import duty - there's a specific value for electrical hi-fi/musical instruments type stuff. Then 17.5% VAT on top of that.

Say ($150 x 3.7%) x 17.5% = $182.77. So maybe £25 charges including handling fee. Complete guess, maybe more, maybe less!

/edit - PDF from customs here. Not quite sure what headphones come under, but that'll give you a rough idea. You don't have to pay import duty if the duty charge is less than £7.
 
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Say ($150 x 3.7%) x 17.5% = $182.77. So maybe £25 charges including handling fee. Complete guess, maybe more, maybe less!
Well, that's not too much really - I would've had to pay £150+ for the headphones over here, so as long as they don't lose the package I'll be happy. :) Thank for the info, I'm completely ignorant about things like this, I just order and hope it slips thru the net. :D
 
I got my parcel this morning, I didnt want to wait for a letter, i went straight to the depot and paid for it and took it home.

This is how my track went....

Track & Trace
Parcel tracking details

Progress of the parcel you've enquired about is displayed below.
Parcel number: xxxxxxxxxxxxxxx
Status: In progress

Parcel tracks

Date Time Location Tracking Event
27-10-2007 02:46 Newcastle Depot Arrived at delivery depot
26-10-2007 11:27 National Hub Sorted in hub
26-10-2007 01:25 International Hub En route to delivery depot
26-10-2007 01:10 International Hub RELEASED WITH CHARGES
25-10-2007 01:10 International Hub AWAITING CUSTOMS CHARGING
25-10-2007 01:10 International Hub AWAITING CUSTOMS CHARGES
24-10-2007 08:35 International Hub Arrived in destination country
19-10-2007 14:37 CAPE ISC CHICAGO IL (USPS) Left origin country
17-10-2007 14:37 Delivery Agent - UNITED STATES AMERICA Collected from customer
 
10 days from USA :eek:

2 days from HK with DHL :D

October 22, 2007 21:48 Hong Kong - Hong Kong Shipment picked up


October 22, 2007 23:56 Hong Kong - Hong Kong Departed from DHL facility in Hong Kong - Hong Kong


October 23, 2007 00:24 Hong Kong - Hub - Hong Kong Arrived at DHL facility in Hong Kong - Hub - Hong Kong


October 23, 2007 04:22 Hong Kong - Hub - Hong Kong Departed from DHL facility in Hong Kong - Hub - Hong Kong


October 23, 2007 19:53 Cologne - Germany Transferred through Cologne - Germany


October 23, 2007 19:54 Cologne - Germany Departed from DHL facility in Cologne - Germany


October 23, 2007 20:00 East Midlands - UK Arrived at DHL facility in East Midlands - UK


October 24, 2007 02:47 East Midlands - UK Processed for clearance at East Midlands - UK


October 24, 2007 04:08 East Midlands - UK Clearance processing complete at East Midlands - UK


October 24, 2007 04:08 East Midlands - UK Departed from DHL facility in East Midlands - UK


October 24, 2007 06:38 London-Heathrow - UK Arrived at DHL Facility


October 24, 2007 09:37 London-Heathrow - UK With delivery courier


October 24, 2007 15:25 London-Heathrow - UK Shipment delivered
 
Went and collected mine on the 25th, had to pay £27.16 which included an 8 pound handling fee from ParcelForce.... :rolleyes:
 
£82? :eek:

Mines awaiting collection also...

Date Time Location Tracking Event
27-10-2007 09:02 Bristol North Depot Awaiting payment of charges
27-10-2007 00:23 Bristol North Depot Arrived at delivery depot
26-10-2007 17:36 P78554 Scanned at Hub
26-10-2007 05:24 International Hub En route to delivery depot
26-10-2007 02:30 International Hub RELEASED WITH CHARGES
24-10-2007 04:58 International Hub AWAITING CUSTOMS CHARGING
24-10-2007 04:58 International Hub AWAITING CUSTOMS CHARGES
24-10-2007 00:44 International Hub Arrived in destination country
22-10-2007 06:42 Delivery Agent - NEW YORK -PTT Left origin country
20-10-2007 13:14 Delivery Agent - UNITED STATES AMERICA Collected from customer

Gonna get down there tomorrow, even tho the depot is 10 miles away. :/
 
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