Im so gonna get slated for this...
I sent a parcel last month via parcelforce, and the utter planks posted it to the senders address and it ended up being delivered back to me (it was never attempted to have been delivered at delivery address, I am the sender). Now, ive put a claim in to them for the £26 postage costs in an attempt to get them back, as they posted it back to myself, and not to the intended addressee. They have sent me a letter back saying before they can pay out they need to know the contents of the package and have proof of purchase of the goods, which to me sounds like they are planning on coughing up the value of the goods, not just the postage.
What would you do? Reply to them telling them all you want is the value of the postage reimbursed, or send them the invoice they asked, in the hope their admin team are idiots and send you a £282 cheque.
The claim form and attached letter clearly state a claim for £25.99 for the value of the postage, and the attached letter explains what happened, so really if i just send them the documentation and they are daft enough to send me the value of the goods when ive clearly stated all im claiming, is there anything they could do legally afterwards.
Cheers
I sent a parcel last month via parcelforce, and the utter planks posted it to the senders address and it ended up being delivered back to me (it was never attempted to have been delivered at delivery address, I am the sender). Now, ive put a claim in to them for the £26 postage costs in an attempt to get them back, as they posted it back to myself, and not to the intended addressee. They have sent me a letter back saying before they can pay out they need to know the contents of the package and have proof of purchase of the goods, which to me sounds like they are planning on coughing up the value of the goods, not just the postage.
What would you do? Reply to them telling them all you want is the value of the postage reimbursed, or send them the invoice they asked, in the hope their admin team are idiots and send you a £282 cheque.
The claim form and attached letter clearly state a claim for £25.99 for the value of the postage, and the attached letter explains what happened, so really if i just send them the documentation and they are daft enough to send me the value of the goods when ive clearly stated all im claiming, is there anything they could do legally afterwards.
Cheers
