Paypal and FB Marketplace

Deleted User 234324 · 4 Oct 2023 at 15:39

Sold something on FB marketplace over a month ago, person who bought it has said it was fine when they got it. Now they say its faulty and want a full refund.

Obviously its a private sale with no warranty given or even implied and with a month and a half passing since its sale, I am reluctant to honour it. They are now threatening to go through PayPal, what are my options here?

Mujja · 4 Oct 2023 at 15:45

Did you ask them to pay using Paypal gift? If yes, then nothing to worry about.

Deleted User 234324 · 4 Oct 2023 at 15:49

Mujja said:
Did you ask them to pay using Paypal gift? If yes, then nothing to worry about.

No they paid normally on PayPal as fees were taken from the sale price my end. As I said they admit it was fine when they got it 6+ weeks ago.

tom_e · 4 Oct 2023 at 15:50

MadMossy said:
No they paid normally on PayPal as fees were taken from the sale price my end.

Kiss goodbye to money and item.

m@rty · 4 Oct 2023 at 15:52

Suck it up and consider it as a lesson to be learned, which is to never sell on FB marketplace or accept anything other than cash if you do.

The_Arbiter · 4 Oct 2023 at 15:53

It's been ages since i read PP's T&Cs, but general consensus is the above, you will lose the money.

Depending on item, i'd call his bluff in reaction to this and ask for it to be returned. If you can fix it then all you've lost is some postage costs. It's a difficult position to be in, and why i avoid PP / ebay selling.

tamzzy · 4 Oct 2023 at 15:55

Yeah, gonna kiss that money good bye.
FB marketplace = cash only. Bank transfer at a push, but they only leave with the item once the money hits my account.

(Should've sold on MM if it was a computer item)

Deleted User 234324 · 4 Oct 2023 at 16:03

Paypal can't take any money if the account is deleted I guess.

Deleted User 234324 · 4 Oct 2023 at 16:03

tamzzy said:
Yeah, gonna kiss that money good bye.
FB marketplace = cash only. Bank transfer at a push, but they only leave with the item once the money hits my account.

(Should've sold on MM if it was a computer item)

It wasn't a computer item it was a custom fpv drone (mobula 7)

dlockers · 4 Oct 2023 at 16:05

MadMossy said:
Paypal can't take any money if the account is deleted I guess.

They can.

What dumb dumb accepts PayPal over FB? Top drawer foolishness.

tamzzy · 4 Oct 2023 at 16:06

PayPal also do hire debt collection agencies afaik

413x · 4 Oct 2023 at 16:10

MadMossy said:
It wasn't a computer item it was a custom fpv drone (mobula 7)

Was it enough to make it painful to lose?
As I think they could well come after you if you just cancel your account.

m@rty · 4 Oct 2023 at 16:23

MadMossy said:
Paypal can't take any money if the account is deleted I guess.

They will likely blacklist you (bank account, personal details etc) from having another account in future.

fez · 4 Oct 2023 at 16:59

I am pretty sure you will be fine. You are not a shop, this was a private sale and they have said it was working fine for 6 weeks. Paypal Goods and services protects you from being scammed, it doesn't provide you with a warranty for an item that lasts months.

I bought a bike from eBay a few years ago and picked it up. All looked fine until I got it home and realised it had issues you would only notice if you took the thing apart and paypal/ebay didn't want to know. As far as they were concerned, if you pick an item up then you should make sure you are happy with it and once you leave, thats the end of it. Sale complete.

Deleted User 234324 · 4 Oct 2023 at 17:03

dlockers said:
They can.

What dumb dumb accepts PayPal over FB? Top drawer foolishness.

Never had an issue until now and I've sold some expensive things on there before.

tamzzy · 4 Oct 2023 at 17:04

fez said:
I am pretty sure you will be fine. You are not a shop, this was a private sale and they have said it was working fine for 6 weeks. Paypal Goods and services protects you from being scammed, it doesn't provide you with a warranty for an item that lasts months.

I bought a bike from eBay a few years ago and picked it up. All looked fine until I got it home and realised it had issues you would only notice if you took the thing apart and paypal/ebay didn't want to know. As far as they were concerned, if you pick an item up then you should make sure you are happy with it and once you leave, thats the end of it. Sale complete.

let's hope so for OP's sake

Deleted User 234324 · 4 Oct 2023 at 17:13

m@rty said:
They will likely blacklist you (bank account, personal details etc) from having another account in future.

Not at all bothered by that.

Reuben klang · 4 Oct 2023 at 17:19

m@rty said:
Suck it up and consider it as a lesson to be learned, which is to never sell on FB marketplace or accept anything other than cash if you do.

Pretty much this, everyone done it. Just a total disaster zone selling on either platform now. Just not worth the hassle.

Deleted User 234324 · 4 Oct 2023 at 19:49

Not sure what to do really, guy is adamant about returning it, but as it was a private sale, with no warranty and he said it worked fine when he got it. Why should I take it back after he's had 6 weeks to wreck it. Think I may just say, go through paypal.

tamzzy · 4 Oct 2023 at 19:51

MadMossy said:
Not sure what to do really, guy is adamant about returning it, but as it was a private sale, with no warranty and he said it worked fine when he got it. Why should I take it back after he's had 6 weeks to wreck it. Think I may just say, go through paypal.

do you have evidence that he says it was all working fine?