PC Crashing when Gaming

Saint

Saint

Saint

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5 Apr 2003
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I put a new PC together last month, fresh install of windows and everything has mostly been fine, however recently i'm experiencing crashing in the games i'm playing and i'm not sure what is causing it. Games i'm referring to are Rocket League, CS:GO and Escape from Tarkov.

The type of crashing seems to depend on what game i'm playing, but most of the time the games freeze, I hear the sound of the game for up to 5-10 seconds, then the game will either minimize (can't be recovered - normally with CS:GO) or i'll receive a no signal input on the monitor(s) (normally with Escape from Tarkov). The fans and the lighting will continue to run, however I'll either have to force quit the application or restart the PC.

PC spec is:

- Asus TUF Gaming X570
- Ryzen 3600
- AMD Radeon 5700 XT
- 16GB Corsair LPX
- 1TB WD Blue m.2
- Corsair 550W PSU

My assumptions would be that maybe a recent driver is causing the problem, overheating, issue with the gfx card or i have noticed that sometimes i get game freezes when my ethernet 'adapter' loses connection temporarily (not a direct feed into the router).

I'm wondering what the best way is to analyse what's causing the issue? Any help would be appreciated!
 
I'm currently going through a very similar situation, my system

X470 strix f
3700x
16gb vengeance pro 3600
rm850 and few ssds's and hdd

My first stop was event viewer this gave me a critical error of event 41 kernel power, my first port of call was a psu change but this hasnt solved any issues for me. whilst gaming i have left gpu z open and set it to log its reading and from what i can see neither my gpu or cpu are overheating with both well below 70c during games. I have reseated ram several times and no effect. I would be interested if you have installed the latest version of corsairs icue software. I'm currrently chasing this line of investigation as it was the latest software I installed
 
Have you tried updating to the latest Adrenalin 20.2.2 to see this if this helps as its aimed at trying to fix the black screen / crashing issues.
 
Joxeon said:
Have you tried updating to the latest Adrenalin 20.2.2 to see this if this helps as its aimed at trying to fix the black screen / crashing issues.
Click to expand...

Thanks, i've just installed these drivers. Lets see how i get on..

Tetras said:
Have you turned off enhanced sync and VSR? It has helped some people.
Click to expand...

Just checked these settings and both were turned off already, so looking likely that it could be the driver issue!


I'll keep you posted on my progress!
 
Saint said:
Thanks, i've just installed these drivers. Lets see how i get on..



Just checked these settings and both were turned off already, so looking likely that it could be the driver issue!


I'll keep you posted on my progress!
Click to expand...

Have the new drivers made a difference?
 
Bit of an update on this. So i continued to get crashing in all games, despite updating the drivers and even using the very latest one's that were released this week. Whilst most crashes automatically restarted my PC, I did receive a few 'VIDEO_TDR_FAILURE' BSOD messsages, which all points to graphics card drivers.

After many tweaks of various settings etc, I've had to revert back to the Catalyst drivers released in January 2020 and that has resolved all the crashing issues. It seems as though the drivers released from February 2020 onwards seem to have major issues with the 5700XT card, at least mine.

I'm hoping this message will help anyone else that is experiencing issues with their 5700XT crashing and PC rebooting
 
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